Service Representative

Endries-International,-Inc.; Heber Springs (AR); On-site; USD 3,900 - 5,460; Part time

Benefits offered by this job

Clothing allowance

Job summary

Endries International in Heber Springs, AR, is seeking a Part-Time Service Representative to support customer accounts across locations. This field role involves inventory management, order processing, and direct engagement with customers.

You should enjoy active work, be comfortable moving between sites, and bring basic computer skills and a valid driver’s license. The position offers flexible 5–7 hours per week and a clothing allowance.

Qualifications

• Experience with customer service and field support.
• Strong written and verbal communication skills.
• Valid driver’s license and reliable transportation.

Responsibilities

• Inventory Management: Monitor and control inventory levels and track stock movements.
• Stock Optimization: Maintain optimal stock levels and identify gaps or excesses.
• Solution Implementation: Install and manage inventory solutions like Vending, VMI, and crib systems.
• Product Stocking & Service: Stock products and service inventory stations at customer locations.
• Order Processing: Scan and download product orders to support replenishment.
• Material Handling: Safely load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues.
• Order Entry & Expediting: Enter orders into the system, expedite orders, and review schedules.
• Relationship Building: Develop relationships with customer contacts across locations.
• Customer Engagement: Proactively communicate to meet customer requirements.
• Professionalism: Maintain a positive attitude with customers and colleagues.
• Other duties as assigned.

Skills

Customer service

Communication

Multi-location coordination

Tools

Microsoft Excel

Job description

Join Our Team as a Part-Time Service Representative!

5 to 7 hours per week!

Do you enjoy hands-on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Heber Spring, AR area.

Overview

As a Service Rep, you’ll be out in the field at client locations, serving as the face of Endries. Your day will include working directly with customers, supporting inventory and service operations across multiple locations within the plant.

Responsibilities

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

• Strong written and verbal communication skills
• Experience with Microsoft Office (Outlook, Word, Excel)
• A valid driver’s license and reliable transportation
• This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

What Matters to You, Matters to Us

• Competitive starting wage based on experience
• Clothing allowance

At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without regard to race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well as any other legally protected class status.

Licenses & Certifications

Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.