Service Representative

Endries International, Inc.; Waller (TX); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Shoe reimbursement

Clothing allowance

Job summary

Endries International, Inc. in Waller, TX, is seeking a Service Representative to support local customer accounts with inventory control and logistics coordination. The role involves on-site service, stock optimization, and proactive customer engagement.

Occasional weekend shifts are required. A valid driver’s license and reliable transportation are necessary to support deliveries and field activity in a dynamic environment.

Qualifications

• Passion for delivering excellent customer service.
• Strong written and verbal communication skills.
• Experience with Microsoft Office applications (Outlook, Word, Excel).
• A valid driver’s license and reliable transportation.
• Active and mobile role requiring movement throughout the day.

Responsibilities

• Inventory management: monitor and control inventory levels and maintain records.
• Logistics coordination: manage deliveries, schedules, and product distribution.
• Stock optimization: maintain optimal stock levels and identify gaps or excesses.
• Install, configure, and manage inventory solutions such as Vending, VMI, and crib systems.
• Stock delivered products and service inventory stations across customer locations.
• Enter orders into the system, expedite orders, and review demand schedules.
• Safely load and unload materials and assist customers as needed.
• Build strong relationships with customer contacts across locations.
• Engage proactively to meet customer requirements and maintain professionalism.

Skills

Customer service

Communication skills

MS Office

Driver's license

Mobile and active

Tools

Outlook

Word

Excel

Job description

Description

Join Our Team as a Service Representative! Occasional weekend shifts are required.

We’re looking for an energetic, customer-focused Service Rep to support our customer accounts in the Waller, TX area.

What You’ll Do

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the CSD system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

• A passion for delivering excellent customer service
• Strong written and verbal communication skills
• Experience with Microsoft Office (Outlook, Word, Excel)
• A valid driver’s license and reliable transportation
• An active role suited for someone who enjoys staying on their feet and moving throughout the day

Compensation & Perks

• Competitive starting wage based on experience
• Annual steel‑toe shoe reimbursement (up to $100)
• Clothing allowance

Benefits That Start Day One

• Medical, dental, vision, and life insurance
• Generous paid time off
• Company‑matched 401(k)
• And much more!

At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well as any other legally protected class status.