Service Representative

Endries International, Inc.; Montgomery (AL); On-site; USD 30,000 - 40,000; Full time

Benefits offered by this job

Bonus potential

Steel-toe shoe reimbursement

Clothing allowance

Job summary

Endries International, Inc. in Montgomery, AL is seeking a energetic Service Representative to support customer accounts in a fast-paced, hands-on role.

You’ll handle inventory, logistics, and order processing while staying active and engaging with clients across locations. This on-site position starts with a competitive wage based on experience, includes bonus potential and day-one benefits such as medical coverage and a 401(k).

Qualifications

• Must have a passion for delivering excellent customer service.
• Strong written and verbal communication skills.
• Experience with Microsoft Office (Outlook, Word, Excel).
• This is an active role suited for someone who enjoys staying on their feet and moving throughout the day.

Responsibilities

• Inventory management: monitor and control inventory levels and track stock movements.
• Logistics coordination: manage deliveries and schedules to ensure timely distribution.
• Stock optimization: maintain optimal stock levels and identify gaps or excesses.
• Implement inventory management solutions such as Vending, VMI, and crib systems.
• Process orders and expedite where needed; ensure workflow accuracy.

Skills

Customer service

Communication

MS Office

Active/On-your-feet

Job description

Join Our Team as a Service Representative!

Do you enjoy hands‑on work, staying active, and not being stuck behind a desk all day? If so, this could be the perfect role for you! We’re looking for an energetic, customer‑focused Service Rep to support our customer accounts in the Montgomery, AL area. Must be able to work 7:30am - 4:30pm.

What You’ll Do

• Inventory Management: Monitor and control inventory levels, track stock movements, and maintain accurate inventory records.
• Logistics Coordination: Manage deliveries, schedules, and ensure timely and accurate product distribution.
• Stock Optimization: Maintain optimal stock levels and identify inventory gaps or excesses.
• Solution Implementation: Install, configure, and manage inventory management solutions such as Vending, VMI (Vendor‑Managed Inventory), and crib systems.
• Product Stocking & Service: Stock delivered products, service inventory stations, and ensure all customer locations are properly maintained.
• Order Processing: Scan and download product orders to support efficient replenishment and workflow accuracy.
• Material Handling: Safely and efficiently load and unload materials.
• Customer Support: Assist customers via phone, email, or in person to resolve issues and maintain strong service relationships.
• Order Entry & Expediting: Enter orders into the system, expedite customer orders, manage expedites, and review demand schedules.
• Relationship Building: Develop strong working relationships with customer contacts across multiple locations within the plant.
• Customer Engagement: Improve customer relations through proactive communication and consistent involvement in meeting their requirements.
• Professionalism: Maintain a positive attitude with customers and fellow associates.
• Other duties as assigned.

If you enjoy variety and staying on the move, you’ll love this role!

What You Bring

• A valid driver’s license and reliable transportation
• A passion for delivering excellent customer service
• Strong written and verbal communication skills
• Experience with Microsoft Office (Outlook, Word, Excel)
• This is an active role suited for someone who enjoys staying on their feet and moving throughout the day

Compensation & Perks:

• Competitive starting wage based on experience
• Bonus potential
• Annual steel-toe shoe reimbursement (up to $100)
• Clothing allowance

Benefits That Start Day One

• Medical, dental, vision, and life insurance
• Generous paid time off
• Company-matched 401(k)
• And much more!

At Endries, we’re proud to offer opportunity—not just a job. If you’re dependable, love working outside of the traditional office environment, and care deeply about customer service, we’d love to meet you!

About Endries International Inc. Visit us at:

www.endries.com

Endries International is an equal opportunity employer. All qualified applicants will be considered for employment without attention to his or her race, color, religion, sex, sexual orientation, age, national origin, marital status, pregnancy, veteran status or because of a disability that does not prevent the individual from performing the essential functions of his or her job, as well any other legally protected class status.