SERVICE REP III (Ortho/Bradenton)

Johns Hopkins Medicine; Bradenton (FL); On-site; USD 26,000 - 42,000; Full time

Job summary

Johns Hopkins Medicine in Bradenton, FL seeks an experienced healthcare administrator to direct patient access through efficient scheduling, registration, and clinic support across multiple departments. This role focuses on leadership and process development to improve access while maintaining high quality care.

The position requires collaboration with care teams to ensure timely service, accuracy, and satisfaction for patients and physicians in a dynamic hospital setting.

Qualifications

• High School diploma or equivalent required.
• Effective verbal and written communication; strong interpersonal skills.
• Minimum four years of healthcare business office knowledge including registration, scheduling, medical records management, and insurance.
• Advanced understanding of medical terminology.

Responsibilities

• Coordinate provider scheduling templates to optimize access and patient safety.
• Register patients and support multiple hospital clinics and departments.
• Collaborate with the health care team to ensure timely service and physician satisfaction.

Skills

Communication

Interpersonal skills

Team collaboration

Education

High School diploma or equivalent

Job description

Gives direction to provide efficient access to ensure patient safety. Successfully meets the challenges of accurately scheduling, appropriately managing and implementing provider scheduling templates, registering, and supporting multiple hospital clinics, rehab disciplines and/or departments. Displays leadership in working collaboratively with other members of the health care team, ensuring patient needs are met in a timely manner resulting in both patient and physician satisfaction. The position will maintain and develop processes to policies with the focus on increasing access.

QUALIFICATIONS:

• A minimum of a High School diploma, GED, Certificate of Completion or equivalent achievement.
• The ability to communicate effectively, both verbally and in writing, and have strong interpersonal and team building skills required.
• Minimum of four years of healthcare business office knowledge with procedures including: registration, scheduling, medical record management, insurance required. Must also have advanced understanding of medical terminology.
• Ability to establish and maintain effective working relationships with patients, fellow peers, medical staff, and the public.

Salary Range: Minimum 19.02/hour - Maximum 30.44/hour. Compensation will be commensurate with equity and experience for roles of similar scope and responsibility. In cases where the range is displayed as a $0 amount, salary discussions will occur during candidate screening calls, before any subsequent compensation discussion is held between the candidate and any hiring authority.

The Hospital reserves the right to modify employee schedules as needed.

We are committed to creating a welcoming and inclusive environment, where we embrace and celebrate our differences, where all employees feel valued, contribute to our mission of serving the community, and engage in equitable healthcare delivery and workforce practices.

Johns Hopkins Health System and its affiliates are drug-free workplace employers.