Service Receptionist / Customer Service / Cashier

Mills Automotive Group; Columbia (SC); On-site; USD 8,523 - 12,140; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Vacation Time

401k Plan

Paid training

Vehicle purchase discounts

Job summary

A local automotive service company in Columbia, SC is seeking a Service Receptionist / Customer Service / Cashier. In this full-time role, you will greet customers, handle payments, and assist in providing a positive service experience. Ideal candidates should have excellent communication and customer handling skills. The position offers competitive pay and benefits including medical plans and paid training.

Qualifications

• Ability to minimize and redirect customers frustrations.
• Professional appearance is required.
• Must be a team player.

Responsibilities

• Greeting all customers in a polite and friendly manner.
• Interact with customers to determine satisfaction levels and provide an excellent service experience.
• Accept payment for completed service work and balance receipts at the end of shift.

Skills

Excellent communication skills

Customer handling skills

Organizational skills

Outgoing personality

Trainable

Job description

Overview

Service Receptionist / Customer Service / Cashier — Mills Automotive Group, Columbia, SC.

Join to apply for the Service Receptionist / Customer Service / Cashier role at Mills Automotive Group.

Base pay range

$7.50/hr - $7.50/hr

Summary

CLASSIC FORD / LINCOLN - COLUMBIA is in need of several (3) outgoing, optimistic and extremely customer friendly team members to help with our growing service department. Our service greeters will assist customers and service staff by directing incoming calls to the appropriate individuals, making service appointments, cashiering service and parts receipts. Our customer facing personnel must establish and maintain positive relationships with our clients.

What You Do

• Greeting all customers in a polite and friendly manner
• Interact with customers to determine satisfaction levels and provide an excellent service experience
• Solicit positive social media responses and reviews
• Accept payment for completed service work and balance receipts at the end of shift
• Restock refreshments, food, and lobby materials in the customer lounge
• Keep the lounge area neat and inviting during business hours

Successful attributes and skills

• Excellent communication skills and ability to be a team player
• Ability to minimize and redirect customers frustrations
• Trainable
• Outgoing and friendly personality with great customer handling skills
• Professional appearance
• Strong organizational skills

Compensation and benefits

• Base pay is hourly and determined by your skills, experience and performance
• Medical, Dental and Vision Plans
• Vacation Time
• 401k Plan
• Paid training
• Vehicle purchase discounts

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Administrative

Industries

• Motor Vehicle Manufacturing