Service Receptionist & Admin Assistant (401K, PTO)

Keeler Collision; New York (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Paid Vacation/Sick/Personal Time

401K Plan with Employer Contribution

Job summary

Mercedes-Benz of Latham is seeking a friendly Receptionist/Service Assistant to join our Mercedes-Benz Service Department in Latham, NY. You will greet customers, process service check-out, and coordinate with the BDC team to schedule appointments.

In this role you will handle customer payments, support daily administrative tasks, and ensure professional, courteous communication. A valid driver's license and strong organizational skills are essential for success in a fast-paced environment.

Qualifications

• Customer service experience or aptitude with a focus on client satisfaction.
• Strong communication skills and professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsibilities

• Greet customers and assist with service check-out processes following appointments.
• Handle and reconcile customer payments, including cash, credit, and warranty transactions.
• Respond to inbound service calls and schedule appointments in coordination with the BDC team.
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction.
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner.

Skills

Customer service

Communication

Multitasking

Organizational skills

Independent work

Job description

Mercedes-Benz of Latham is seeking a friendly Receptionist/Service Assistant to join our Mercedes-Benz Service Department in Latham, NY. You will greet customers, process service check-out, and coordinate with the BDC team to schedule appointments.

In this role you will handle customer payments, support daily administrative tasks, and ensure professional, courteous communication. A valid driver's license and strong organizational skills are essential for success in a fast-paced environment.