Automotive Receptionist / Service Assistant

Keeler Motor Car Company; Latham (NY); On-site; USD 19,000 - 28,000; Full time

Benefits offered by this job

Medical/Dental/Vision Coverage

Paid Vacation/Sick/Personal Time

401K Plan with Employer Contribution

On-Site Gym Access

Job summary

Keeler Motor Car Company operates the Mercedes-Benz of Latham location and is seeking a Receptionist/Service Assistant to greet customers, manage service check-outs, and support the front-line service team.

This full-time role combines clerical duties with customer service, requiring a valid driver's license, strong communication, and the ability to multitask in a fast-paced dealership environment.

Qualifications

• Valid driver's license.
• Excellent communication and multitasking skills.
• Strong organizational skills and attention to detail.
• Ability to work independently in a fast-paced environment.
• Professional demeanor consistent with the Mercedes-Benz brand.

Responsibilities

• Greet customers and assist with service check-out processes following appointments.
• Handle and reconcile customer payments, including cash, credit, and warranty transactions.
• Respond to inbound service calls and schedule appointments in coordination with the BDC team.
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction.
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner.

Skills

Customer service

Communication

Multitasking

Organization

Independent work

Professional demeanor

Job description

Join Mercedes-Benz of Latham as a Receptionist / Service Assistant

Location: Latham, NY

Schedule: Full-Time | Monday - Friday, 7:30 AM - 5:00 PM

Hourly Rate: $17/hour

Keeler is seeking a dependable, customer-focused individual to join our Mercedes-Benz Service Department as a Receptionist/Service Assistant. This dual-role position supports both the front-line service team and involves assisting with various clerical and administrative tasks to help keep daily operations running smoothly.

Key Responsibilities

• Greet customers and assist with service check-out processes following appointments
• Handle and reconcile customer payments, including cash, credit, and warranty transactions
• Respond to inbound service calls and schedule appointments in coordination with the BDC team
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner

Requirements

• Valid driver's license
• Excellent communication and multitasking skills
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
• Professional demeanor consistent with the Mercedes-Benz brand

Employee Benefits Include

• Medical/Dental/Vision Coverage
• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution
• On-Site Gym Access

All inquiries will be kept confidential.