Automotive Receptionist / Service Assistant

Keeler Collision; New York (NY); Presencial; USD 19.000 - 28.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Paid Vacation/Sick/Personal Time

401K Plan with Employer Contribution

Descripción de la vacante

Mercedes-Benz of Latham is seeking a friendly Receptionist/Service Assistant to join our Mercedes-Benz Service Department in Latham, NY. You will greet customers, process service check-out, and coordinate with the BDC team to schedule appointments.

In this role you will handle customer payments, support daily administrative tasks, and ensure professional, courteous communication. A valid driver's license and strong organizational skills are essential for success in a fast-paced environment.

Formación

• Customer service experience or aptitude with a focus on client satisfaction.
• Strong communication skills and professional demeanor.
• Ability to multitask and stay organized in a fast-paced environment.

Responsabilidades

• Greet customers and assist with service check-out processes following appointments.
• Handle and reconcile customer payments, including cash, credit, and warranty transactions.
• Respond to inbound service calls and schedule appointments in coordination with the BDC team.
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction.
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner.

Conocimientos

Customer service

Communication

Multitasking

Organizational skills

Independent work

Descripción del empleo

Join Mercedes-Benz of Latham as a Receptionist / Service Assistant

Location: Latham, NY

Schedule: Full-Time | Monday - Friday, 7:30 AM - 5:00 PM

Hourly Rate: $17/hour

Keeler is seeking a dependable, customer-focused individual to join our Mercedes-Benz Service Department as a Receptionist/Service Assistant This dual-role position supports both the front-line service team and involves assisting with various clerical and administrative tasks to help keep daily operations running smoothly.

Key Responsibilities:

• Greet customers and assist with service check-out processes following appointments
• Handle and reconcile customer payments, including cash, credit, and warranty transactions
• Respond to inbound service calls and schedule appointments in coordination with the BDC team
• Support daily administrative operations and assist with follow-up communication to enhance client satisfaction
• Ensure exceptional customer service by addressing inquiries in a professional and courteous manner

Requirements:

• Valid driver's license
• Excellent communication and multitasking skills
• Strong organizational skills and attention to detail
• Ability to work independently in a fast-paced environment
• Professional demeanor consistent with the Mercedes-Benz brand

Employee Benefits Include:

• Paid Vacation/Sick/Personal Time
• 401K Plan with Employer Contribution

All inquiries will be kept confidential.
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