Service Receptionist

Springdalechryslerdodge; Springdale, Northern (AR, KY); Hybrid; USD 28,000 - 36,000; Full time

Job summary

Admin McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale in Springdale, AR is seeking an administrative assistant to greet customers, route calls, and handle basic inquiries. The role includes directing customers, taking messages, and performing clerical duties with confidentiality.

Responsibilities include directing customers to the correct department, handling incoming calls, and assisting with open repair orders while maintaining a professional and neat work environment.

Qualifications

• Greets customers and determines the nature of their visit.
• Directs customers to the correct department and notifies the appropriate person that a customer is waiting.
• Answers incoming phone calls and takes thorough messages.
• Communicates with customers and visitors in a professional, friendly and efficient manner.
• Maintains privacy of customer information.
• Maintains a professional attitude with co-workers, customers, vendors.
• Follows the dress code and keeps a clean, neat work area.
• Reports on time to work and follows the schedule.

Responsibilities

• Receives callers at the dealership, determines their needs and directs them to the appropriate destination.
• Directs callers to the correct department or person and takes messages when needed.
• Answers basic inquiries and provides information to callers.
• Performs clerical duties and opens repair orders as required.
• Maintains up-to-date with HR trainings and other required trainings.

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Admin McLarty Daniel Dodge Chrysler Jeep Ram Fiat of Springdale, Springdale, AR, US

Receives callers at the dealership, determines the nature of their business and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages and provides basic information to all callers. Cashiering duties when required. Open repair orders when required.

• Greets customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting and introduces the customer.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly and efficient manner.
• Obtains basic demographic information about each customer using a computer system, a log sheet or other method established by the dealership.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports and other documents.
• Assists customers during the morning and evening rush whenever possible.
• Assists with clerical duties as required. Maintains privacy of customer information.
• Maintains a professional attitude with co-workers, customers, vendors.
• Follows the dress code the company has put in place. Maintains a clean and neat work area. Keeps area free of debris.
• Follows federal, state and local law as well as company policy about safeguarding all information.
• Reports on time to work and follows schedule that is given. Calls supervisor if he/she cannot be at work on time.
• Keeps current with annual HR training along with any other training that might be required for this position.