Receptionist

Gabrielli-Truck-Sales; Town of Oyster Bay (NY); On-site; USD 24,796 - 33,062; Full time

Job summary

Gabrielli-Truck-Sales in New York is seeking a front desk/customer service associate to greet showroom visitors, determine the purpose of their visit, and connect them with the right department or salesperson.

The role handles incoming calls, collects basic customer information, and updates the prospect tracking system weekly. Strong communication, basic math, and a professional appearance are essential for success in this busy dealership environment.

Qualifications

• High School Graduate.
• Very strong communication skills.
• Basic math skill.

Responsibilities

• Greets showroom customers and determines the nature of their visit.
• Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.
• Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.
• Communicates with callers and visitors in a professional, friendly, and efficient manner.
• Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership.
• Enters data into prospect tracking system and runs prospect reports for managers weekly.
• Communicates messages to the appropriate parties in a timely manner.
• Types memos, correspondence, reports, and other documents.
• Assists F & I manager
• Assists with clerical duties as requested.
• Maintains a professional appearance.

Skills

Very Strong Communication skills

Education

High School Graduate

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Salary Range: $18.00 To $24.00 Hourly

SUMMARY

Receives callers at the dealership, determines the nature of their business, and directs callers to their destination. Answers basic inquiries, routes incoming calls, takes messages, and provides basic information to all callers.

ESSENTIAL DUTIES include the following. Other duties may be assigned.

Greets showroom customers and determines the nature of their visit.

Directs customers to the correct department, notifies the appropriate person that a customer is waiting, and introduces the customer to a salesperson.

Answers incoming phone calls. Directs caller to appropriate department or individual or takes a thorough message.

Communicates with callers and visitors in a professional, friendly, and efficient manner.

Obtains basic demographic information about each customer, using an ups card, a computer system, a log sheet, or other method established by the dealership.

Enters data into prospect tracking system and runs prospect reports for managers weekly.

Communicates messages to the appropriate parties in a timely manner.

Types memos, correspondence, reports, and other documents.

Assists F & I manager

Assists with clerical duties as requested.

Maintains a professional appearance.

QUALIFICATIONS To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

EDUCATION and/or EXPERIENCE

High School Graduate

LANGUAGE SKILLS

Very Strong Communication skills

MATHEMATICAL SKILLS

Basic math

REASONING ABILITY

WORK ENVIRONMENT

The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.