CASHIER

Doral Automotive Group; Florida; On-site; USD 30,000 - 42,000; Full time

Job summary

Doral Automotive Group in Florida is seeking a Receptionist/Cashier who will greet walk-in customers, answer service calls, and direct inquiries to the appropriate department.

The role involves cash handling, invoicing, and assisting with appointment scheduling to support efficient dealership operations.

Qualifications

• Strong interpersonal communication, organization, and attention to detail are required.
• Previous administrative work experience is preferred.
• High School Diploma or GED (or equivalent) or related experience may be considered in lieu of formal education.

Responsibilities

• Greet walk-in customers and determine the nature of their visit.
• Answer inbound service calls and route to appropriate personnel.
• Provide professional, friendly assistance and take thorough messages.
• Schedule and record service appointments as needed.
• Process transactions, print estimates and invoices, and balance receipts.
• Maintain waiting area appearance and assist with clerical duties as requested.

Skills

Interpersonal communication

Organization

Attention to detail

Customer service

Administrative experience

Education

High School Diploma or GED

Job description

Position SummaryThe Receptionist/Cashier is responsible for answering inbound calls, determine the nature of their business and direct callers to the appropriate department/destination.In addition, the receptionist/greeter will be the dealerships information specialist to best direct our guests accordingly to accommodate their needs.The Cashier is responsible for recording and processing transactions, handling phone calls to determine the nature of business, and directing them to the appropriate department. The cashier also assists in setting appointments when needed, closing procedures, and organizing repair orders.Position ResponsibilitiesGreet walk-in customers and determines the nature of their visitAnswer inbound service calls and distribute to appropriate personnel via transfer of calls and/or taking thorough messages and deliveringCommunicate with callers and customers in a professional, friendly, and efficient mannerMake outbound calls for service due lists assigned and service reminder/non responder listsRun reports, balance receipts against deposit reportCompile reports to show statistics such as cash receipts and expenditures, accounts payable and receivable, profit and loss, and other items pertinent to operation of businessPrint out estimates, invoices and accept payment for completed service workIf assigned, schedule and record service appointmentsUse documents such as sales slips, invoices, receipts, check stubs, and computer printouts to verify, allocate, and post details of business transactions in appropriate ledgers or computer filesReceipt monies and keep accurate accounts of recordsReconcile customer repair ordersHelp maintain appearance of customer waiting areaAssist with clerical duties as requestedOther duties to be determined by managementPosition Requirements and QualificationsStrong interpersonal communication skills, organization, and attention to detail is a mustPrevious administrative work experience preferredHigh school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.Ability to provide great customer service a mustAbility to learn new software programs to input and retrieve informationAbility to read and comprehend simple instructions, short correspondence, and memos. Ability to write simple correspondence. Ability to effectively present information in one-on-one and small group situations to customers, clients, and other employees of the organization.