Service Receptionist

Lithia Motors; Paramus (NJ); On-site; USD 25,000 - 30,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Lithia Motors is hiring a Service Administrator at Mercedes-Benz of Paramus in Paramus, NJ. The role supports the service department with greeting customers, handling calls, scheduling repairs, and cashiering duties.

Positive, customer-focused teamwork is emphasized, and prior dealership exposure is helpful. The position offers full-time hours, with Saturday and evening availability required, and pay ranges from $18 to $22 per hour based on experience.

Qualifications

• 2+ years of experience in administrative, customer-facing roles.

Responsibilities

• Greet and assist customers entering the service department.
• Handle incoming and outbound calls to schedule service appointments.
• Facilitate courtesy vehicle loans and returns.
• General cashiering duties, processing payments.
• Assist the Office Manager/General Manager with clerical tasks.

Skills

Customer service

Communication skills

Job description

Dealership: L0766 Mercedes-Benz of Paramus Mercedes-Benz of Paramus NOW HIRING Service Administrators! Pay: $18 to $22 per hour, based on experience Schedule: Full time; Saturday and evening availability required

If you're looking for a fast-paced, challenging, and lucrative role for the next step in your career, this is a perfect fit for you! As one of more than 300 Lithia & Driveway Dealerships nationwide representing over 30 manufacturers in 25 states, there are many opportunities for you to pursue your short and long-term career goals.

We're looking for performance-minded individuals that will help us continue to drive success -

Who We're Looking For

• 2+ years of experience in administrative, customer-facing roles
• Previous dealership experience preferred but not required
• A team player with a positive, customer-focused attitude
• Acceptable driving record and a valid driver's license in your state of residence

What You'll Do

• Greet and assist customers who enter the service department
• Handle incoming and outbound calls to customers, addressing concerns and scheduling service appointments
• Facilitate courtesy vehicle loans and returns
• General cashiering duties, processing credit and cash payments
• Assist the Office Manager and/or General Manager with various clerical duties as needed

Total Rewards

The hourly wage range for this position is $18.00 to $22.00 per hour. Actual pay offered may vary depending on skills, experience, job-related knowledge, and physical location. Final compensation will be established through the interview process in accordance with applicable pay equity and transparency laws.

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at www.totalrewards.lithiadriveway.com.

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We've built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers' needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!