Service Receptionist

Kendall Fl Auto Inc.; Miami (FL); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Competitive pay starting at $18.00 per

Paid Time Off

Paid Sick Leave

Discounts on parts, service andvehicle

Medical, Dental and Vision insurance

Paid Life insurance

401(k) plan with Fidelity

Accident and Illness supplementalplans

Job summary

Kendall Fl Auto in Miami, FL is hiring a Service Receptionist to join our fast-paced service team. The role requires handling service calls, answering questions, routing inquiries to the correct service advisor, and taking messages to keep the service department running smoothly.

Occasional in-person greetings, outbound scheduling for recalls, and providing timely service updates are part of the daily duties.

Qualifications

• Comfortable on the phone, able to handle high call volumes.
• Experience with customer service is preferred.
• Provide resume or availability as requested.

Responsibilities

• Field all calls for the service department and route to the appropriate advisor.
• Answer client questions and take messages.
• Greet clients in person when needed and schedule service recalls with updates.
• Outbound calls to schedule service recall appointments and provide service updates.

Skills

Phone etiquette

Customer service

Time management

Communication

Job description

Customer Success · Full-time · 0000 SW 000th Street, Miami, FL 33186

Requisition Number: KNDL555492

Use your customer service skills, work ethic, motivation, and time management skills to take your career to the next level. Kendall Fl Auto is hiring a Service Receptionist to join our service team. At Kendall Toyota Lexus of Miami, our service department is a fast-paced environment serving clients throughout the community. Kendall Fl Auto is one of the largest family owned and operated dealers in South Florida and premier employer in Miami.

• Competitive pay starting at $18.00/hour
• Competitive Paid Time Off and Paid Sick Leave
• Discounts on parts, service and vehicle purchases for you and your immediate family
• Medical, Dental and Vision insurance
• Paid Life insurance
• 401(k) plan with Fidelity
• Accident and Illness supplemental plans

Duties will include fielding all calls for the service department, answering client questions, connecting them with the correct service advisor, and taking messages as needed, greeting clients in person occasionally, and completing out-bound calls to schedule service recall appointments and provide service updates.

Working conditions are primarily indoors spending up to full work shift working on PC, standing and/or walking for short distances throughout work shift, and frequent use of telephone.

Join Kendall Fl Auto and START SOMETHING GREAT! We are a family-owned and operated company with auto dealerships across Florida, including Miami, Fort Lauderdale, West Palm Beach, Orlando and Tampa.

Our mission at Kendall is simple: To deliver an unrivaled customer experience. Through our highly motivated, knowledgeable and caring team of professionals, we pledge to listen to and respect your needs. Doing the right thing means more than selling and servicing vehicles. Our progressive attitude means being exceptional stewards of the communities we operate in. It means going above and beyond every day for the people who mean so much to us – our employees and customers.

Our employees are members of the Kendall family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in South Florida.

If you are looking for a rewarding career, we would like to meet you and start something great!

Requirements

Candidates must be comfortable on the phone; taking up to 30 calls per hour.

Your experience, availability, or a link to your resume.

We only use your details to contact you about this position.

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Kendall Fl Auto is one of the largest family owned and operated dealers in South Florida and premier employer in Miami. We are looking for a Service Advisor to join our Service team in the Express…