Service Quote Specialist & Team Coordinator

BRABAZON PUMPE COMPANY LTD; Saint Paul (MN); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health, dental, vision insurance

PTO and holiday pay

401(k) with employer match

Job summary

Brabazon is seeking a full-time Service Writer to join our team in Minnesota. You will write service proposals, gather parts information, and work closely with the Service Manager to keep the department running efficiently.

You will support local branches by opening work orders, preparing service orders, and handling customer communications while maintaining schedules and quotes with attention to detail.

Qualifications

• High School Diploma or GED
• Some technical customer service experience or strong mechanical aptitude
• Intermediate computer skills with Microsoft Word, Excel, Outlook, and CRM

Responsibilities

• Gather parts information in preparation of writing service quotes.
• Calculate service quote total pricing.
• Write service quotes from templates provided.
• Share pricing calculation and quotes with the Branch Service Manager.
• Open work orders for Local Service Branch jobs.
• Prepare local branch service orders and ensure required parts are available for technicians.
• Answer incoming phone calls for the local Service Branch.
• Billing and maintain open order report.
• Maintain service schedule for the Service Center.

Skills

Technical CS

Mechanical aptitude

Communication skills

Team player

Organizational skills

Multi-tasking

Education

High School Diploma or GED

Two-year degree preferred

Tools

CRM software

MS Office

Job description

Brabazon is seeking a full-time Service Writer to join our team in Minnesota. You will write service proposals, gather parts information, and work closely with the Service Manager to keep the department running efficiently.

You will support local branches by opening work orders, preparing service orders, and handling customer communications while maintaining schedules and quotes with attention to detail.