Dynamic Service Quote Specialist

Brabazon; Minnesota; On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

Flexible spending account

PTO

Holiday pay

401(k) with company match

Job summary

Brabazon is seeking a full-time Service Writer to join our team in Minnesota. You will write service proposals for all branches, work closely with the Service Manager and Coordinator to keep the Service Department running efficiently, and gather information to prepare accurate quotes.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. You’ll benefit from a supportive family-owned culture and opportunities for growth within the

Qualifications

• High School Diploma or GED equivalent.
• Some technical customer service experience or strong mechanical aptitude.
• Intermediate computer skills with Microsoft Word, Excel, and Outlook, and CRM.

Responsibilities

• Gathering Parts Information in preparation of writing service quotes.
• Calculating service quote total pricing.
• Writing service quotes from Templates provided. Share pricing calculation & service quotes with applicable Branch Service Manager.
• Opening work orders for Local Service Branch jobs
• Preparing Local Branch service orders and ensuring required parts are available for Service Technicians
• Answer incoming phone calls for the local Service Branch
• Billing and maintaining open order report
• Maintaining service schedule for the Service Center

Skills

Customer service experience

Mechanical aptitude

Microsoft Word

Microsoft Excel

Microsoft Outlook

CRM

Education

High School Diploma or GED

Tools

CRM software

Microsoft Word

Microsoft Excel

Microsoft Outlook

Job description

Brabazon is seeking a full-time Service Writer to join our team in Minnesota. You will write service proposals for all branches, work closely with the Service Manager and Coordinator to keep the Service Department running efficiently, and gather information to prepare accurate quotes.

The role requires strong communication, attention to detail, and the ability to multi-task in a fast-paced environment. You’ll benefit from a supportive family-owned culture and opportunities for growth within the