Service Quote Writer — Team-Driven & Growth-Minded

Brabazon; Green Bay (WI); Hybrid; USD 42,000 - 64,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life insurance

Disability insurance

401(k) with employer match

Paid time off

Job summary

Brabazon is seeking a full-time Service Writer to join our team in Wisconsin. You will write service quotes for all branches and collaborate closely with Service Managers and Coordinators to keep the Service Departments running efficiently.

You will be responsible for gathering parts information, calculating quotes, and creating quotes from templates, while supporting local branch operations and customer needs.

Qualifications

• High School Diploma or GED required.
• Some technical customer service experience or strong mechanical aptitude.
• Intermediate computer skills with Word, Excel, Outlook, and CRM.
• Physical ability to lift up to 50 pounds and work in an industrial environment.

Responsibilities

• Gather parts information in preparation of writing service quotes.
• Calculate service quote total pricing.
• Write service quotes from templates provided and share pricing with Branch Service Manager.
• Open work orders for Local Service Branch jobs.
• Prepare Local Branch service orders and ensure required parts are available for Technicians.
• Answer incoming calls for the local Service Branch.
• Bill and maintain open order report.
• Maintain service schedule for the Service Center.

Skills

Customer service experience

Mechanical aptitude

Multitasking

Team player

Education

High School Diploma or GED

Tools

Microsoft Word

Microsoft Excel

Outlook

CRM

Job description

Brabazon is seeking a full-time Service Writer to join our team in Wisconsin. You will write service quotes for all branches and collaborate closely with Service Managers and Coordinators to keep the Service Departments running efficiently.

You will be responsible for gathering parts information, calculating quotes, and creating quotes from templates, while supporting local branch operations and customer needs.