Service Porter: Vehicle Prep, Shuttle & Customer Care

South Bay Ford, Inc.; Hawthorne, Northern (CA, KY); Hybrid; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

401(k) Plan

Paid Time Off

Employee discounts

Advancement opportunities

Training and development

Job summary

South Bay Ford, Inc. in Hawthorne, CA is seeking a reliable Service Porter to support the busy Service Department. This active role involves helping maintain a clean, organized service area and delivering exceptional customer service throughout the day.

The position requires greeting customers, moving vehicles, and assisting technicians while upholding safety and dealership standards. It is a full-time role with a 40-hour schedule and competitive pay and benefits.

Qualifications

• Valid California driver’s license with a clean driving record.
• Ability to safely operate both automatic and manual transmissions.
• Ability to safely operate and maneuver vehicles of various sizes and models.
• Strong attention to detail and organizational skills.
• Excellent customer service and communication skills.
• Ability to work in a fast-paced environment and manage multiple priorities.
• Positive attitude, strong work ethic, and team-oriented mindset.
• Ability to stand, walk, bend, and move continuously throughout the workday.

Responsibilities

• Greet customers courteously and assist them as they arrive at the service drive.
• Move, park, and retrieve customer and dealership vehicles safely and efficiently.
• Maintain the cleanliness and organization of the service drive, customer waiting areas, and shop surroundings.
• Wash, vacuum, and prepare customer vehicles as directed.
• Assist technicians by bringing vehicles into service bays and delivering completed vehicles to customers or designated areas.
• Monitor vehicle inventory within the service department and ensure proper vehicle placement.
• Perform shuttle driving and customer transportation duties when assigned.
• Maintain dealership standards for appearance, safety, and professionalism.
• Ensure all vehicles are secured and keys are properly managed.
• Assist with deliveries, errands, and other dealership-related tasks as needed.
• Follow all company policies and safety procedures.

Skills

Customer service

Communication

Attention to detail

Teamwork

Work ethic

Job description

South Bay Ford, Inc. in Hawthorne, CA is seeking a reliable Service Porter to support the busy Service Department. This active role involves helping maintain a clean, organized service area and delivering exceptional customer service throughout the day.

The position requires greeting customers, moving vehicles, and assisting technicians while upholding safety and dealership standards. It is a full-time role with a 40-hour schedule and competitive pay and benefits.