Service Porter & Vehicle Care Specialist

South-Bay-Ford-Lincoln; Hawthorne (CA); On-site; USD 26,000 - 30,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Retirement benefits

Employee discounts

Opportunities for advancement

Ongoing training and development

Job summary

South Bay Ford in Hawthorne, CA is hiring a Service Porter to support the busy Service Department. The role emphasizes organization, customer interaction, and assisting technicians while vehicles are moved, prepped, and delivered.

The ideal candidate enjoys an active outdoor role and maintaining a professional appearance. Responsibilities include greeting customers, parking and delivering vehicles, keeping the service drive tidy, and coordinating with staff to ensure a smooth customer

Qualifications

• Customer service experience in a fast-paced environment.
• Strong communication with customers and teammates.
• Excellent organizational skills with attention to detail.

Responsibilities

• Greet customers courteously and assist them as they arrive at the service drive.
• Move, park, and retrieve customer and dealership vehicles safely and efficiently.
• Maintain the cleanliness and organization of the service drive, customer waiting areas, and shop surroundings.
• Wash, vacuum, and prepare customer vehicles as directed.
• Assist technicians by bringing vehicles into service bays and delivering completed vehicles to customers or designated areas.
• Monitor vehicle inventory within the service department and ensure proper vehicle placement.
• Perform shuttle driving and customer transportation duties when assigned.
• Maintain dealership standards for appearance, safety, and professionalism.
• Ensure all vehicles are secured and keys are properly managed.
• Assist with deliveries, errands, and other dealership-related tasks as needed.
• Follow all company policies and safety procedures.

Skills

Customer service

Communication

Organizational skills

Attention to detail

Team player

Job description

South Bay Ford in Hawthorne, CA is hiring a Service Porter to support the busy Service Department. The role emphasizes organization, customer interaction, and assisting technicians while vehicles are moved, prepped, and delivered.

The ideal candidate enjoys an active outdoor role and maintaining a professional appearance. Responsibilities include greeting customers, parking and delivering vehicles, keeping the service drive tidy, and coordinating with staff to ensure a smooth customer