Service Porter / Valet - Mercedes-Benz of Walnut Creek

Sonic Automotive; Walnut Creek (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Porter/Valet to enhance customer experiences at their dealership. This role involves greeting customers, assisting with vehicle movement, and ensuring the dealership maintains its professional appearance. The ideal candidate will possess a valid driver's license, excellent communication skills, and a strong attention to detail. Join a team that values internal promotions and offers a fun work environment with unique perks like monthly events and a supportive culture. If you're ready to take the next step in your career, this opportunity is perfect for you.

Benefits

PB&J Bar

Noodle Station

Cereal Station

Monthly Kick-off Lunches

Community Events

Monthly Employee Events

Celebrity Clientele

Qualifications

• Must have a valid driver's license with a clean driving record.
• Strong attention to detail and excellent communication skills required.

Responsibilities

• Greet customers and assist with vehicle movement and valet services.
• Maintain the dealership's appearance and provide exceptional service.
• Drive vehicles to and from service areas as needed.

Skills

Customer Service

Communication Skills

Attention to Detail

Driving Skills

Education

Valid Driver's License

Job description

Service Porter / Valet - Mercedes-Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive

Job Type: Customer Service

Experience: Associate

About

Mercedes-Benz of Walnut Creek is looking for a Service Porter/Valet to join our team!

Why work for Mercedes-Benz of Walnut Creek?

More than half of our employees have had an internal promotion at our dealership. Many of our leadership team members were promoted from within our company. Our General Manager started in the automotive industry as a porter!

Do we have fun or are we like every other dealership?

These are some things that differentiate us from everyone else:

• PB&J bar, noodle station, cereal station
• Ping pong tournaments
• Monthly kick-off lunches to feed our awesome employees and acknowledge our top performers in each department!
• Community events
• Monthly employee events
• Celebrity clientele
• And so much more!

How do we rank amongst other Mercedes-Benz dealerships in the Bay Area?

• We are the #1 New and Pre-owned Mercedes-Benz dealership in Northern CA.
• We are the #1 EQ Mercedes-Benz dealership in the country.

Mercedes-Benz of Walnut Creek is a Sonic Automotive Dealership. At Sonic Automotive, we believe in providing an exceptional experience for both our guests and our teammates. Please visit our career page at https://jobs.sonicautomotive.com/culture.

Job Description

The Service Porter/Valet will be responsible for assisting with vehicle movement, giving shuttle rides, and performing valet pickups and drop-offs while maintaining the dealership’s appearance and delivering exceptional customer service.

Duties and Responsibilities

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Gives shuttle rides and performs valet pick-ups and drop-offs.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Moves and parks vehicles on the dealership premises and maintains flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keeps the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provides excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all the vehicles taken in for service.
• Assists with loaner vehicles and keeping the shop clean.
• Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.

Required:

• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication and interpersonal skills.
• Must be authorized to work in the USA.
• All applicants must be able to demonstrate ability to pass pre-employment testing to include background checks, MVR, drug test, credit report, and valid driver license.

Compensation (Hourly):

• Salary: $20.00 per hour

(The Service Porter/Valet Position has a Pay Scale consisting of the following elements and ranges. Wages include Base Hourly Compensation of $20.00.)

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Saturday availability required

It's time to make the most important move of your career. From our cooperative team-based approach to our more than 1,000 internal advancements each year, it's easy to see the difference. When you join our organization, you'll enjoy comprehensive training, competitive compensation, and unparalleled benefits. Simply put, you'll experience the best that a career in the automotive industry has to offer.

All your information will be kept confidential according to EEO guidelines.