Service Porter

Sfbenz; San Francisco (CA); On-site; USD 30,000 - 40,000; Full time

Job summary

An established industry player in the automotive sector is looking for a Service Valet to ensure a smooth flow of vehicles through the service drive. This role involves greeting customers, managing service traffic, and assisting service advisors, all while maintaining a clean and professional appearance. Ideal candidates are energetic, motivated, and team-oriented individuals eager to contribute to a positive customer experience. Join a dynamic team where your efforts will be recognized and rewarded, and explore the opportunities for growth in a supportive environment.

Benefits

Competitive Compensation

Flexible Schedules

401K

Paid Time Off

Paid Training

Vision / Dental / Health Insurance

Positive Culture

Continuous Training & Development

Promote From Within

Qualifications

• No prior experience or training required.
• Ability to pass background and drug screen before employment.

Responsibilities

• Greet customers with a friendly attitude and direct them appropriately.
• Control service traffic flow and maintain a clean service area.
• Assist service advisors and manage vehicle keys.

Skills

Customer Service

Teamwork

Punctuality

Motivation

Hard Work

Energetic Attitude

Education

High School Diploma or GED

Less than High School Education

Job description

Service Valet

Mercedes-Benz of San Francisco has been in the automotive industry for 60 + years. We are proud to serve the San Francisco Bay Area with a brand that is nothing but the best. Mercedes-Benz is recognized as the standard in high quality, reliability, luxury, and value.

Service Valet - Summary

Maintain a smooth flow of vehicles through the Service Drive.

Service Valet - Essential Duties - Include, but not limited to, the following:

• Greets all customers entering the service area with a friendly, upbeat attitude, answers their questions, and directs them to the appropriate person or location.
• Controls service traffic flow and parking.
• Determines if customers coming into service have an appointment. Records customer’s name, VIN, tag number, mileage, and existing vehicle damage.
• Assists service advisors when needed
• Maintains a clean and safe service drive area, free of dirt, water, leaves, snow, etc.
• Maintains a professional appearance.
• Place vehicle Interior Protection in each vehicle.
• Tag keys and place mirror tags in all vehicles.
• Move vehicles to appointed parking area and ensure all windows are up and all vehicles are locked.
• Advise management of any customer articles such as CD’s, electronics, cash, etc. left inside any vehicle.
• Adhere to all customer service processes.
• Fill in for shuttle drivers as needed.
• Bring customers’ vehicles to the front of service drive when directed.
• Ensure customers’ vehicle is free of dirt and grease from their service visit.
• Light lifting duties when needed.

Automotive Service Valet - Education and/or Experience

• No prior experience or training.
• Ability to pass background and drug screen prior to employment
• Less than high school education; or up to one-month related experience or training; or equivalent combination of education and experience.
• High school diploma or general education degree (GED); or one to three months related experience and/or training; or equivalent combination of education and experience.
• Team Player
• Hard worker and Energetic
• Motivated
• Punctual

Benefits Include:

• Competitive Compensation
• Flexible Schedules
• 401K
• Paid Time Off
• Paid Training
• Vision / Dental / Health Insurance
• Positive Culture
• Continuous Training & Development
• Promote From Within - Advancement into other opportunities!

Our employees are members of the family, who share our same goals and passions. Ideal candidates are confident, driven people who are excited to grow and succeed with one of the most successful automotive dealerships in the Bay Area. If you are looking for a rewarding career, we would like to meet you and discuss the endless possibilities.

We are an equal opportunity employer and prohibit discrimination/harassment without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.