Service Valet - Mercedes Benz of Walnut Creek

Sonic Automotive; Walnut Creek (CA); On-site; USD 10,000 - 60,000; Full time

Job description

Service Valet - Mercedes Benz of Walnut Creek in Walnut Creek, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

Sonic Automotive is a multi-billion dollar Fortune 500 company and one of the largest automotive dealer groups in the country with 100+ dealerships nationwide across 25 brands.

At Mercedes Benz of Walnut Creek, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Consider a rewarding career with Sonic Automotive, Inc.

Job Description

Summary:

The Service Valet will be responsible for assisting with vehicle movement, giving shuttle rides, performing valet pickups and drop-offs, and maintaining the dealership’s appearance while delivering exceptional customer service.

Duties and Responsibilities:

• Greets all customers entering the service area with a friendly and professional attitude, answers their questions, and directs them to the appropriate person or location.
• Gives shuttle rides and performs valet pick-ups and drop-offs.
• Determines if customers coming into service have an appointment.
• Records customer’s name, VIN, tag number, mileage, and existing vehicle damage (walk around).
• Moves and parks vehicles in the dealership premises to maintain flow of traffic.
• Drives vehicles to and from service lane, service stalls, and parking lot as needed.
• Keeps the dealership lot, driveways, and sidewalks clean, organized, and presentable.
• Provides excellent customer service when interacting with customers and directing them to the appropriate personnel.
• Retrieves customer vehicles at cashier for pick-up; waits at vehicle for customer, thanks customers for their business.
• Installs disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all vehicles taken in for service.
• Assists with loaner vehicles and keeping the shop clean.
• Follows all company safety policies and procedures and immediately reports any and all accidents to a manager or supervisor.
• Valid driver’s license with a clean driving record.
• Physically able to drive and move vehicles.
• Strong attention to detail to maintain the dealership’s professional appearance.
• Excellent communication and interpersonal skills.
• Must be authorized to work in the USA.
• Must be willing to undergo pre-employment compliance requirements: Drug testing, background check, MVR.

Preferred Qualifications:

• Previous experience with shuttle driving and/or valet pickups and drop-offs.

Compensation (Hourly):

• $20.00 / hour

Schedule:

• FULL TIME
• 5 days a week / 2 days off
• Sundays off
• Saturday availability required
• 401k plan with company match
• Paid Time Off accrual
• Closed for Thanksgiving day and Christmas day
• Employee discounts on purchasing and leasing cars
• Opportunities for career advancement within a Fortune 500 company.

All your information will be kept confidential according to EEOC guidelines.