Service Porter - Poway Honda

Sonic Automotive; Poway (CA); On-site; USD 10,000 - 60,000; Full time

Job summary

An established industry player is seeking a Service Porter to enhance customer experience at their Poway location. In this role, you'll be the friendly face that greets customers, ensuring a smooth flow of service traffic and maintaining an organized parking area. This position offers competitive pay, comprehensive training, and a commitment to professional growth. Join a team that values development and teamwork, and enjoy a rewarding career in the automotive industry with excellent benefits and opportunities for advancement.

Benefits

Medical Insurance

Dental Insurance

Vision Insurance

401k Plan

Paid Time Off

Special Car Purchase Benefits

Personal Automotive Concierge Service

Qualifications

• Must have a valid driver's license and pass pre-employment testing.
• Ability to accommodate individuals with disabilities.

Responsibilities

• Greet customers and manage service traffic flow efficiently.
• Maintain a clean and safe service area free of debris.
• Drive vehicles safely and report any damages immediately.

Skills

Customer Service

Traffic Control

Vehicle Safety

Education

High School Diploma

Job description

Service Porter - Poway Honda in Poway, CA at Sonic Automotive

Job Type: Other

Experience: Associate

About

At Poway Honda, a Sonic Automotive family dealership, you'll find the opportunities, resources, and support you need to grow and develop professionally. Our 100+ dealerships are concerned with more than moving inventory; they're committed to your success and invested in your future. So read on, and consider a rewarding career with Sonic Automotive, Inc.

Salary: $18 / hour

Our associates are happy to work here because:

• We boast the lowest turnover in the industry.
• We provide award-winning training (Training Magazine Top 125, and Brandon Hall Awards).
• We are committed to developing and promoting within the company.
• Our benefits are extremely competitive with Medical, dental, vision, HSA, 401k, and PTO.
• We encourage peer-to-peer teamwork and recognition.
• Special benefits for purchasing and leasing a car.
• Personal Automotive Concierge Service.

If you want to find out more about the types of jobs we have here, we've highlighted a few.

We're proud of what we're doing here. Come and join us!

Job Description

The Service Greeter/Porter is responsible for moving service customer vehicles to ensure smooth and efficient traffic flow through the facility, increasing customer convenience, and maintaining an orderly service parking area.

Duties and Responsibilities:

1. Greet all customers entering the service area with a friendly, professional attitude, answer questions, and direct them appropriately.
2. Determine if customers have appointments, record their name, VIN, tag number, mileage, and vehicle damage (walk-around).
3. Control service traffic flow, assist with parking and loaner vehicles as needed, and park vehicles after write-up.
4. Drive safely and report any lot damage immediately; zero lot damage is the goal.
5. Retrieve customer vehicles at cashier for pickup, wait at the vehicle, and thank customers for their business.
6. Install disposable seat covers, steering wheel covers, floor mats, and I.D. tags in all serviced vehicles.
7. Deliver keys and repair orders to the Service Advisor after parking a vehicle.
8. Maintain a clean and safe service drive area, free of trash, water, leaves, and dirt.
9. Drive vehicles within the service lane, stalls, and parking lot as needed.
10. Create key tags for vehicles.
11. Maintain a professional appearance.
12. Perform other duties as assigned.
13. Follow all safety policies and report accidents immediately.
14. Perform duties satisfactorily and demonstrate necessary knowledge and skills.
15. Accommodate individuals with disabilities when possible.
16. All applicants must be authorized to work in the USA and pass pre-employment testing, including background checks, MVR, drug tests, credit reports, and a valid driver license.

It's time to make the most important move of your career. From our team-based approach to more than 1,000 internal advancements annually, it's clear we value growth and development. Join us for comprehensive training, competitive pay, and outstanding benefits, and experience the best the automotive industry has to offer.

All your information will be kept confidential according to EEOC guidelines.

(The porter position has a pay scale including a base hourly wage between $16.50 and $18.00.)