Service Porter - Customer Welcome & Vehicle Care

Ocean Honda of Hanover; Hanover (MA); On-site; USD 32,000 - 42,000; Full time

Benefits offered by this job

Medical benefits

Paid vacation

Holidays

Professional workplace

Non-smoking workplace

Drug free workplace

Advancement opportunities

Direct deposit

401(k) with company match

Job summary

Victory Automotive Group is seeking a Service Porter to greet customers at the service department and help move vehicles around the lot and shop. The role requires a valid license, a professional appearance, and the ability to work in a non-climate-controlled environment while ensuring safety and customer service standards.

The incumbent will support Service Advisors, maintain a clean work area, and participate in routine tasks as needed to ensure smooth service operations.

Qualifications

• Valid and unrestricted driver's license and clean driving record.
• Professional and dependable.
• Safety- and customer-service oriented.
• Basic computer and internet skills.
• Outstanding communication skills.
• Professional appearance and work ethic.
• Ability to read and comprehend instructions.
• Able to bend, kneel, squat, stand, and lift heavy objects.

Responsibilities

• Greets customers entering the service area with a friendly, professional attitude.
• Installs disposable coverings and tags in serviced vehicles.
• Delivers keys and repair orders to the Service Advisor after parking.
• Retrieves vehicles for customers at pickup and thanks them for their business.
• Follows all safety and security procedures.
• Attends staff meetings and required trainings.
• Performs other duties as assigned.

Skills

Drivers license

Customer service

Communication skills

Reading comprehension

Basic computer skills

Professional appearance

Physical stamina

Safety awareness

Job description

Victory Automotive Group is seeking a Service Porter to greet customers at the service department and help move vehicles around the lot and shop. The role requires a valid license, a professional appearance, and the ability to work in a non-climate-controlled environment while ensuring safety and customer service standards.

The incumbent will support Service Advisors, maintain a clean work area, and participate in routine tasks as needed to ensure smooth service operations.