Service Porter

Mercedes-Benz of Palo Alto; Palo Alto (CA); On-site; USD 32,000 - 43,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

Paid Time Off

Paid Holidays

Life Insurance

Employee vehicle discounts

Job summary

Mercedes-Benz of Palo Alto, located in Silicon Valley, seeks a professional Service Porter to move and stage vehicles across the service drive and lot. You will ensure guest vehicles are handled with care, staged for service, and returned to inventory efficiently.

Applicants should have a valid driver’s license, a clean driving record, and a presentable, reliable demeanor. Prior porter/valet experience is a plus, with growth opportunities in a prestige dealership environment.

Qualifications

• Valid driver’s license with a clean driving record.
• Professional appearance and demeanor.
• Reliable, punctual and self-directed.
• Ability to move vehicles of varying sizes safely in a busy environment.
• Prior porter/valet/lot attendant or driver experience is a plus.

Responsibilities

• Move, stage, and position vehicles safely in the service drive, lot, and delivery areas.
• Transport guest vehicles to and from service lanes, bays, and parking areas.
• Assist with loaner vehicle staging and inventory control.
• Support service advisors and technicians by maintaining smooth vehicle flow.
• Deliver professional, courteous interactions with guests while handling their vehicles.
• Keep service drive and staging areas organized and presentable throughout the shift.

Skills

Valid driver's license

Professional appearance

Reliability

Punctuality

Team player

Job description

Description

Palo Alto, CA | Mercedes-Benz | Hospitality | Luxury brand | Service Porter | Lot attendant | Driver | Silicon Valley | Bay Area | Veterans encouraged to apply | $25 - $30/hr

IS THIS YOU?

• You're reliable, professional, and take pride in representing a luxury brand correctly -- every vehicle you move and every guest you interact with reflects the Mercedes-Benz standard
• You have a valid driver's license and a clean driving record, and you're comfortable moving vehicles of all sizes carefully and efficiently in a busy service environment
• You're looking for a stable, active role at a prestigious Silicon Valley dealership where your dependability and professionalism are genuinely valued

WHO WE ARE

Swickard Auto Group is a hospitality company that happens to sell and service cars. We believe the best guest experiences start with the best employee experiences. That's why we've grown to 40+ rooftops across the West Coast, Alaska, and Hawaii while maintaining a culture built on one simple idea: do right by people, every time.

Mercedes-Benz of Palo Alto serves a sophisticated, high-expectation guest base in the heart of Silicon Valley. Every detail of the guest experience matters here -- including how their vehicle is handled, staged, and presented. The Service Porter is a visible, essential part of the team that makes that experience feel effortless.

WHAT YOU'LL DO

• Move, stage, and position vehicles throughout the service drive, lot, and delivery areas safely and efficiently
• Transport guest vehicles to and from service lanes, detail bays, and designated parking areas
• Assist with loaner vehicle staging -- preparing loaners for guest pickup and returning them to inventory upon drop-off
• Support service advisors and technicians by keeping vehicle flow on the drive moving without delays
• Deliver a professional, courteous interaction with every guest whose vehicle you handle -- first and last impressions count
• Keep the service drive, lot, and staging areas organized and presentable throughout the shift

WHAT WE'RE LOOKING FOR

• Valid driver's license with a clean driving record -- required. Non-negotiable for this role
• Comfortable driving and maneuvering vehicles of varying sizes in a tight, busy service environment
• Professional appearance and demeanor -- Mercedes-Benz of Palo Alto guests expect a team that matches the brand
• Reliable, punctual, and self-directed -- the service drive depends on porter support and the whole team notices when it runs well
• Prior porter, valet, lot attendant, or driver experience a plus -- not required

WHAT WE OFFER

• $27/hr
• Medical, dental, and vision insurance
• Life insurance and supplemental coverage options
• Paid time off and paid holidays
• Career growth -- motivated porters at Swickard have moved into service support, parts, advisor, and lot operations roles
• Employee vehicle purchase and service discounts
• A stable, active role at one of Silicon Valley's most prestigious Mercedes-Benz dealerships

WHY MERCEDES-BENZ OF PALO ALTO

• A $27/hr starting rate reflects the standard and the market -- Palo Alto commands premium pay for professional, reliable people who represent a world-class brand correctly
• A genuine entry point into the automotive industry -- porters at Swickard who show up consistently and professionally open real doors into other roles
• Mercedes-Benz of Palo Alto is a high-volume store in one of the most active luxury automotive markets in the country -- the pace is real and the role keeps you moving
• Swickard is one of the fastest-growing dealer groups in the country -- ranked Top 5 in North America for reputation in the automotive industry
• Our HEART values -- Honor, Engage, Anticipate, Respond, Thank -- apply to every role on the team, including the ones that keep the drive running

If you're a professional, reliable driver ready to be part of the team that keeps a world-class luxury service operation running smoothly -- we'd like to meet you.