Service Porter

Bomnin-Chevrolet-West-Kendall; Miami (FL); On-site; USD 28,000 - 36,000; Full time

Job summary

The Service Porter at Bomnin Automotive plays a key role in ensuring smooth operation of the service department. This position involves assisting customers, maintaining the service area’s cleanliness, and supporting service advisors and technicians.

Driving is an essential function; the candidate must safely operate motor vehicles, hold a valid license, and meet company driving eligibility requirements while contributing to a collaborative team focused on delivering excellent customer service.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license and ability to safely and independently operate a motor vehicle.
• Strong communication and customer service skills.
• Ability to operate both automatic and manual transmission vehicles.
• Willingness to take a skill evaluation assessment.

Responsibilities

• Greet and assist customers professionally and courteously.
• Escort customers to the service waiting area and provide information about service procedures.
• Safely move vehicles within the service area and to designated parking spots.
• Coordinate vehicle retrieval and delivery with service advisors and technicians.
• Maintain organization and cleanliness in the service department's parking lot.
• Monitor and manage available parking spaces for customer and team vehicles.
• Assist service advisors by checking in customer vehicles and creating repair orders.
• Maintain records of vehicles checked in and out of the service department.
• Conduct basic inspections of incoming and outgoing vehicles and report issues.

Skills

Customer service skills

Communication skills

Valid driver’s license

Vehicle operation (auto & manual)

Education

High school diploma or equivalent

Job description

About the Organization Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.

At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.

In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.

We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Service Porter

Reports To: Service Manager/Director, Service Operations Director

Job Status: Full-time, Non-Exempt

Department: Service

Job Summary

The Service Porter at Bomnin Automotive plays a key role in ensuring the smooth and efficient operation of the service department. This position involves various responsibilities, including assisting customers, maintaining the service area's cleanliness, and providing support to service advisors and technicians. Driving is an essential function of this position. The associate must be able to safely and lawfully operate motor vehicles independently, without requiring another person's assistance or supervision, as an essential function of the position. Must maintain a valid driver's license and meet Company driving eligibility requirements.

Key Responsibilities

• Customer Assistance:
  • Greet and assist customers professionally and courteously.
  • Escort customers to the service waiting area and provide information about service procedures.
• Vehicle Movement:
  • Safely move vehicles within the service area and to designated parking spots.
  • Coordinate vehicle retrieval and delivery with service advisors and technicians.
• Lot Management:
  • Maintain organization and cleanliness in the service department's parking lot.
  • Monitor and manage available parking spaces for customer and team vehicles.
• Support Service Advisors:
  • Assist service advisors by checking in customer vehicles and creating repair orders.
  • Maintain organized records of vehicles checked in and out of the service department.
• Vehicle Inspection:
  • Conduct basic inspections of incoming and outgoing vehicles to ensure they meet cleanliness and quality standards.
  • Report any issues or damage to the service advisors.

Position Requirements

Requirements

• High school diploma or equivalent.
• Valid driver’s license and ability to safely and independently operate a motor vehicle as required by the position.
• Strong communication and customer service skills.
• Ability to operate both automatic and manual transmission vehicles.
• Willingness to take a skill evaluation assessment.

Physical Demands

• The role may involve standing, walking, and lifting.
• Occasional bending, stooping, and kneeling may be required.
• The ability to safely drive and operate different types of vehicles.

Work Environment

The Service Porter primarily works within the service department of Bomnin Automotive. This role involves both indoor and outdoor tasks, depending on the specific responsibilities at hand.

Other Duties

Please note that this job description is not exhaustive, and other duties may be assigned as needed by the Service Manager/Director or Service Operations Director.

At-Will Employment

Employment with Bomnin Automotive is at-will, meaning both the company and the associate are free to terminate employment at any time, with or without cause or advance notice.

At Bomnin Automotive, we are committed to providing equal employment opportunities to all associates and applicants without regard to race, religion, color, sex, national origin, sexual orientation, gender identity, age, status as a protected veteran, or status as a qualified individual with a disability.

Full-Time/Part-Time Full-Time

Location Bomnin Chevrolet Dadeland

This position is currently accepting applications.