Shop Foreman

Bomnin Auto Group; Miami (FL); On-site; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical benefits

Dental

Vision

401(k) match

PTO

Paid holidays

Flexible schedule

Job summary

The Shop Foreman at Bomnin Automotive oversees the daily operations of the service department, supervising technicians and service advisors, and coordinating workflow to ensure high-quality vehicle repairs.

Lead a fast-paced team, monitor performance, provide feedback, and stay current with service bulletins and recalls in collaboration with the Service Manager. This full-time role requires strong leadership and a customer-focused mindset.

Qualifications

• High school diploma or equivalent; relevant technical training preferred.
• GM Technical Trained 100% in all categories with Master ASE certification.
• Proven supervisory experience in a fast-paced dealership.

Responsibilities

• Provide leadership and guidance to technicians and service advisors.
• Assign work orders based on skills and monitor productivity to meet goals.
• Conduct performance evaluations and provide feedback to team members.
• Ensure repairs meet dealership and manufacturer quality standards.
• Diagnose complex issues with technical guidance and stay updated on recalls.
• Prioritize repair orders and coordinate with advisors on estimates and timeframes.
• Monitor progress and address delays to maintain service efficiency.
• Interact with customers to address questions and maintain satisfaction.
• Enforce safety protocols and environmental compliance; maintain a clean work area.
• Oversee parts availability and inventory records; coordinate training needs.

Skills

Leadership

Problem-solving

Communication

Diagnostics guidance

Education

High school diploma or equivalent

GM Technical Trained 100% in all categories

Master ASE certification

Tools

Automotive diagnostic equipment

Job description

About the Organization Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.

At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.

In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.

We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.

EOE Statement We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Description

Job Title: Shop Foreman

Location: Bomnin Automotive

Reports To: Service Manager/Director, Service Operations Director

Job Status: Full-time, Exempt

Department: Service

Job Summary: The Shop Foreman at Bomnin Automotive plays a vital role in overseeing and coordinating the daily operations of the service department. This position is responsible for supervising technicians, ensuring efficient workflow, and maintaining high-quality standards in vehicle repairs and service. The Shop Foreman is a key member of the service leadership team.

Key Responsibilities

Supervision

• Provide leadership and guidance to a team of automotive technicians and service advisors.
• Assign work orders and responsibilities to technicians based on their skills and expertise.
• Monitor technician productivity and efficiency, making adjustments as needed to meet service goals.
• Conduct regular performance evaluations and provide feedback to team members.

Quality Control

• Ensure that all vehicle repairs and maintenance services meet or exceed dealership and manufacturer quality standards.
• Perform quality checks on completed work to verify accuracy and thoroughness.
• Address any issues or concerns related to the quality of repairs promptly.

Technical Support

• Assist technicians in diagnosing complex vehicle issues and provide technical guidance as needed.
• Stay updated on industry trends, technical service bulletins, and manufacturer recalls.

Workflow Management

• Prioritize repair orders based on urgency and customer needs.
• Coordinate with service advisors to provide accurate repair estimates and timeframes.
• Monitor the progress of repair orders to ensure timely completion.
• Address any delays or issues that may affect service efficiency.

Customer Satisfaction

• Interact with customers as needed to address questions or concerns related to vehicle service.
• Strive to provide excellent customer service and maintain a high level of customer satisfaction.

Safety and Compliance

• Ensure that all safety protocols and procedures are followed in the service department.
• Monitor compliance with environmental regulations and disposal of hazardous materials.
• Promote a safe and clean working environment.

Inventory Management

• Oversee the availability of necessary parts and equipment for vehicle repairs.
• Maintain accurate records of parts usage and reorder supplies as needed.

Training and Development

• Identify training needs for technicians and coordinate training programs.
• Support the development of technical skills and knowledge among team members.

Requirements

• High school diploma or equivalent; technical or vocational training is a plus.
• Must be GM Technical Trained 100% in all categories and hold Master ASE certification.
• Proven experience as an automotive technician or in a similar role.
• Strong leadership and supervisory skills.
• Excellent problem-solving abilities.
• Effective communication and interpersonal skills.
• Proficiency in using automotive diagnostic equipment and tools.
• Ability to work in a fast-paced and customer-focused dealership environment.

Physical Demands

• The position may require standing, walking, and lifting objects of various weights.
• Physical agility and dexterity are needed for inspecting vehicles and equipment.
• The Shop Foreman may need to bend, stoop, and reach in the course of their duties.

Work Environment

The Shop Foreman primarily works in the service department of Bomnin Automotive. The role involves frequent interaction with service technicians, service advisors, and customers.

At-Will Employment

This is an at-will employment position, which means that either the employee or Bomnin Automotive may terminate the employment relationship at any time, with or without cause and with or without notice.

Other Duties

Please note that this job description is not exhaustive, and other duties may be assigned as needed by the Service Manager/Director or Service Operations Director.

Full-Time/Part-Time Full-Time

Location Bomnin Volvo Cars Dadeland

Division Bomnin Volvo Cars Dadeland

This position is currently accepting applications.