Dealership Greeter

Bomnin Auto Group; Miami (FL); On-site; USD 17,000 - 25,000; Full time

Job summary

Bomnin Automotive Group in Miami seeks a friendly Dealership Greeter to welcome customers, log showroom traffic, and provide complimentary amenities while guiding guests to the right sales associate.

You will play a key role in delivering an exceptional first impression and supporting follow-up efforts to encourage unsold showroom traffic to return.

Ideal candidates are outgoing, organized, and customer-focused with strong communication skills and a professional appearance.

Qualifications

• Front-line hospitality or customer service experience preferred.
• Strong communication and interpersonal skills.
• Able to multitask in a fast-paced showroom.
• Professional appearance and positive attitude.
• Basic computer/CRM familiarity helpful.

Responsibilities

• Greet and welcome every customer entering the showroom in a professional and friendly manner.
• Log and properly check in all showroom customers into the designated system or process.
• Ensure customers are connected with the appropriate sales associate or manager in a timely manner.
• Offer complimentary amenities including water, coffee, and refreshments.
• Monitor the showroom experience to ensure customers remain comfortable and attended throughout the vehicle transaction process.
• Maintain a clean, organized, and welcoming customer waiting environment.
• Conduct customer follow-up communication with unsold showroom traffic.
• Encourage customers to return to the dealership for another opportunity to earn their business.
• Assist management in maintaining an elevated showroom experience and positive dealership atmosphere.
• Support dealership events, sales initiatives, and customer experience efforts as needed.
• Maintain professionalism, positive energy, and hospitality standards at all times.

Skills

Interpersonal skills

Communication skills

Customer service experience

Multitasking

Fast-paced environment

Customer interaction

Organized

Detail oriented

Basic computer skills

Bilingual

Job description

About the Organization

Hello and thank you for considering a career with Bomnin Automotive! We are a family-owned and operated business that has been delivering excellence in the automotive industry since 2010. Our team is passionate about creating a diverse environment where all of our associates are supported and can build rewarding careers.
At Bomnin Automotive, we take pride in offering our associates extensive benefits and a culture that is geared towards providing them with vast growth opportunities. We believe in doing what's right for our associates, which is why we offer medical benefits with employer-paid contribution, dental, gap, vision, disability, cancer insurance, life insurance, and a retirement plan 401(k) with an employer match. We also offer PTO, paid holidays, and a flexible schedule to ensure that our associates have a healthy work-life balance.
In addition to our commitment to our associates, we are also passionate about giving back to our community. Our mission is not just about selling cars, but in providing hope, love, and strength to our community. Throughout the years we have supported causes in search for a cure to pediatric cancer; we have partnered with local non-profits that serve the under-privileged; and donated time and resources to schools, charitable organizations, and causes that are relevant and important to each of the community's we represent.
We are proud of our team and the work that we do, and we hope that you will consider joining us in our mission to deliver excellence in the automotive industry and make a positive impact on the community.

EOE Statement

We are an equal employment opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any other characteristic protected by law.

Job Description

Dealership Greeter

Bomnin Automotive Group

Position Summary

The Dealership Greeter is responsible for creating a warm, welcoming, and professional first impression for every customer entering the dealership showroom. This role plays a critical part in the overall customer experience by greeting guests, logging showroom traffic, offering complimentary amenities, and ensuring customers remain comfortable and attended throughout their visit. This position also supports customer retention efforts through follow-up communication intended to encourage unsold showroom customers to return to the dealership. The ideal candidate is energetic, outgoing, organized, hospitality-driven, and passionate about delivering exceptional customer service.

Essential Duties and Responsibilities

• Greet and welcome every customer entering the showroom in a professional and friendly manner
• Log and properly check in all showroom customers into the designated system or process
• Ensure customers are connected with the appropriate sales associate or manager in a timely manner
• Offer complimentary amenities including:
  • Water
  • Coffee
  • Complimentary refreshments provided by the dealership
• Monitor the showroom experience to ensure customers remain comfortable and attended throughout the vehicle transaction process
• Maintain a clean, organized, and welcoming customer waiting environment
• Conduct customer follow-up communication with unsold showroom traffic
• Encourage customers to return to the dealership for another opportunity to earn their business
• Assist management in maintaining an elevated showroom experience and positive dealership atmosphere
• Support dealership events, sales initiatives, and customer experience efforts as needed
• Maintain professionalism, positive energy, and hospitality standards at all times

Performance Reviews

This position will receive a monthly performance review conducted by the General Sales Manager (GSM). Performance evaluations may include, but are not limited to:

• Professionalism and presentation
• Customer service and hospitality
• Showroom engagement
• Customer follow-up effectiveness
• Accuracy of showroom logging
• Attendance and reliability
• Overall contribution to the customer experience

Position Requirements

Qualifications

• Strong interpersonal and communication skills
• Professional appearance and positive attitude
• Hospitality or customer service experience preferred
• Ability to multitask in a fast-paced environment
• Comfortable interacting with customers throughout the day
• Organized and detail oriented
• Basic computer and communication skills
• Bilingual preferred

Work Environment

This position primarily operates inside the dealership showroom and customer waiting areas. The role requires standing, walking, and interacting with customers throughout the shift.

Employment Statement

Bomnin Automotive Group is an equal opportunity employer and complies with all applicable federal, state, and local employment laws. Employment is at-will and subject to change based on business needs, operational requirements, and performance expectations.

Full-Time/Part-Time Full-Time

Location Bomnin Chevrolet Dadeland

Division Bomnin Chevrolet Dadeland

This position is currently accepting applications.