Service Porter

L0408 Suburban Nissan of Farmington Hills; Farmington Hills (MI); On-site; USD 17,000 - 25,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Paid Holidays & PTO

Short and Long-Term Disability

Paid Life Insurance

401(k) Retirement Plan

Employee Stock Purchase Plan

Lithia Learning Center

Vehicle Purchase Discounts

Wellness Programs

Job summary

Suburban Nissan of Farmington Hills is seeking a Service Porter to help keep the service lane organized and customers moving. You will greet customers, assist technicians, and shuttle vehicles as needed.

You will perform clerical tasks, manage the parking lot, and maintain a clean, safe workspace in a fast-paced dealership environment. Training provided; valid driver’s license and clean record preferred.

Responsibilities

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardises the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

Skills

Attention to detail

Communication

Driving license

Customer service

Job description

Dealership: L0408 Suburban Nissan of Farmington Hills Suburban Nissan of Farmington Hills - Service Porter Opening Do you like to stay busy? Multi-task? Hate to think about sitting behind a desk all day? Starting your career as a Service Porter could be just for you. Come be a part of the Automotive Industry future with us! We are part of Lithia Motors, the third largest auto dealership group in the country. We are committed to growing our company and Growing our People!

What You'll Do

• Greet and welcome service customers in a genuinely friendly and courteous manner.
• Assist all customers promptly and professionally.
• Install disposable seat covers, steering wheel cover, and floor mats in vehicles arriving for service.
• Identify the service advisor with whom the customer has an appointment and notify that advisor.
• Drive vehicles from the service lane to their proper places in the service parking lot.
• Retrieve customer vehicles from the parking lot when their bill is paid or as directed by the advisor.
• Maintain the parking lot in a neat and organized manner.
• Maintain a clean and organized work area.
• Assist the Service Receptionist with incoming telephone calls when necessary, answering in a professional and prompt manner.
• Assist Shuttle driver when needed.
• Perform various clerical tasks as assigned by service management.
• Report to management any situation or condition that jeopardises the safety, welfare, or integrity of the dealership, its employees or customers.
• Maintain a valid local area driver’s license and immediately inform management of any changes in its status.
• Other duties as assigned.

What You'll Bring

• Strong attention to detail
• Sense of urgency
• Excellent communication
• Basic computer skills
• Attention to detail
• Acceptable driving record and a valid driver's license in your state of residence

Total Rewards

• Competitive pay
• Medical, Dental and Vision Plans
• Paid Holidays & PTO
• Short and Long-Term Disability
• Paid Life Insurance
• 401(k) Retirement Plan
• Employee Stock Purchase Plan
• Lithia Learning Center
• Vehicle Purchase Discounts
• Wellness Programs

Additional information about our Total Rewards benefits can be reviewed on our careers site at totalrewards.lithiadriveway.com

About Us

At Lithia & Driveway (NYSE: LAD) our success is fueled by our high performing teams delivering Auto Done Easy for our customers. We create simple, transparent, and convenient customer experiences throughout the vehicle-ownership lifecycle by leveraging our hundreds of store locations and our key adjacencies - Driveway, DFC, and GreenCars. We’ve built a retail model that champions entrepreneurial leadership, Growth Powered by People, and a strategy that creates possibilities and pushes us to reach our potential. High School graduate or equivalent, 18 years or older required. We are a drug-free workplace. We are committed to equal employment opportunity (regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status). We also consider qualified applicants regardless of criminal histories, consistent with legal requirements. Reasonable accommodations may be made to enable individuals to perform the essential functions. At Lithia & Driveway, we stand by our mission of Growth Powered by People, as we build a workplace that ignites ideas and opportunities to Earn Customers for Life. Our focus is on making the customer experience better; as we aim to meet our customers’ needs whether in person, online or a combination of both. Lithia & Driveway is the largest automotive retailer in North America and listed on the Fortune 500 (NYSE: LAD). Drive your career forward with roles in Sales, Finance, Service, Technology and Corporate. With thousands of vehicles and hundreds of locations, the career possibilities are endless. Join us as we accelerate towards growth in automotive and beyond!