Service Parts Coordinator

Kelly; Osseo (MN); Vor Ort; USD 34.000 - 48.000; Vollzeit

Zusammenfassung

Kelly in Maple Grove, MN is hiring three Service Parts Coordinators for a hands-on role that balances office and warehouse work. You’ll manage service parts from shipment through return, coordinate orders, prepare shipments, and track deliveries to support technicians with timely parts availability.

The role requires detail-orientation, reliability, and ability to adapt to changing processes. Onsite schedule is typical with some flexibility, and the contract is long-term with potential extension

Qualifikationen

• Experience in a similar role (shipping/receiving, parts coordination, inventory, warehouse operations, logistics, or service support).
• Understanding of how parts move through a business (receiving, shipping, returns, or goods receipt).
• Strong attention to detail, dependability, and follow-through.
• Curious, resourceful problem-solver with ability to adapt to changing needs.
• Clear communication with technicians by phone or email.
• Basic Excel skills; pivot table experience helpful.
• Familiarity with SAP or a similar ERP system.

Aufgaben

• Process service parts orders and help prioritize urgent requests.
• Pack parts and coordinate outbound shipments.
• Track deliveries and investigate delays, lost shipments, or misrouted packages.
• Receive incoming parts and coordinate returns.
• Follow up on overdue or missing returns, RMAs including warranty, repair, and core parts.
• Monitor backorders and communicate expected delivery dates; escalate shortages as needed.
• Resolve shipping label, address, and tracking issues.
• Work with goods receipt and maintain accurate records in spreadsheets and systems.
• Communicate with field service technicians and internal partners to resolve parts questions.
• Support inventory tracking and evolving processes.

Kenntnisse

Shipping and receiving

Parts coordination

Inventory management

Excel

Tools

SAP

Jobbeschreibung

3 Contract Openings

Location: Maple Grove, MN

Pay: $25–$35 per hour based on experience

Schedule: Monday–Friday, typically 8:00 a.m.–5:00 p.m.; 9:00 a.m.–6:00 p.m. may also be an option. Some flexibility of about 30 minutes is available.

Work arrangement: Onsite

Contract: Long-term; expected to last at least one year, with potential to extend or convert to a permanent role

About The Role

A growing team is hiring three Service Parts Coordinators to help manage service parts from shipment through return. You’ll coordinate orders, prepare and track shipments, receive incoming parts, and follow up on returns and delivery issues—helping ensure technicians have the parts they need.

This is a hands-on role split between the office and warehouse. Some tracking may initially be managed in spreadsheets as processes evolve. We’re looking for people who are curious, detail-oriented, dependable, and comfortable researching issues and adapting to changing needs.

What You’ll Do

• Process service parts orders and help prioritize urgent requests.
• Pack parts and coordinate outbound shipments.
• Track deliveries and investigate delays, lost shipments, or misrouted packages.
• Receive incoming parts and create or coordinate returns.
• Follow up on overdue or missing returns, RMAs including warranty, repair, and core parts.
• Monitor backorders, communicate expected delivery dates, and escalate shortages that could affect customers or technicians.
• Resolve shipping label, address, and tracking issues.
• Work with goods receipt
• Maintain accurate parts, shipping, and return records in spreadsheets and business systems.
• Communicate with field service technicians and internal partners to resolve parts questions.
• Support inventory tracking and investigate discrepancies as processes develop.

What we’re looking for

• Experience in a similar role, such as shipping and receiving, parts coordination, inventory, warehouse operations, logistics, or service support.
• An understanding of how parts or materials move through a business—for example, receiving, shipping, returns, or goods receipt.
• Strong attention to detail, dependability, and follow-through.
• A curious, resourceful approach to researching problems and finding answers.
• A sense of urgency and the ability to manage changing priorities.
• Clear communication skills and comfort contacting technicians by phone or email.
• Basic Excel skills, including creating and updating spreadsheets; pivot table experience is helpful.
• Familiarity with SAP or a similar ERP system experience
• Basic Excel.
• Ability to move between office and warehouse tasks and to sit, stand, and be mobile during the workday.
• A positive, flexible approach as processes and business needs change.

Relevant Job Titles Inventory Coordinator Logistics & Operations Coordinator Inventory Control Coordinator Logistics Coordinator Service Parts Coordinator Shipping and Receiving Coordinator Materials Coordinator Returns Coordinator Parts and Returns Specialist Warehouse Operations Coordinator Field Service Coordinator

As part of our promise to talent, Kelly supports those who work with us through a variety of benefits, perks, and work-related resources. Please note: The following benefits reflect Kelly's general offerings. Eligibility may vary by assignment, location, and job type.

Kelly offers eligible employees voluntary benefit plans including medical, dental, vision, telemedicine, term life, whole life, accident insurance, critical illness, a legal plan, and short-term disability. As a Kelly employee, you will have access to a retirement savings plan, service bonus and holiday pay plans (earn up to eight paid holidays per benefit year), and a transit spending account. In addition, employees are entitled to earn paid sick leave under the applicable state or local plan. Click here for more information on benefits and perks that may be available to you as a member of the Kelly Talent Community.

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