Service & Order Coordinator — Heavy Equipment

Socket.dev; Oklahoma; On-site; USD 45,000 - 75,000; Full time

Job summary

Relevant Industrial is seeking a Service Coordinator in the United States to ensure the proper execution and delivery of technical support for rotating equipment. You will support end users and distributors while aligning with company goals for timely service and order fulfillment.

You will collaborate with sales and management, maintain accurate records, and help develop technical documentation and training materials to support business growth.

Qualifications

• Five years of experience in the heavy equipment industry.
• Three years of practical experience in customer service.
• One year of experience in mining and construction industry.
• Strong written and verbal communication with problem-solving abilities.

Responsibilities

• Coordinate order intake and respond to stock, pricing, and availability inquiries.
• Maintain technical documentation and coordinate between customers, sales and management.
• Support product and application training, development projects, and process improvements.

Skills

Customer service

Communication

Problem solving

Documentation

Education

High school diploma or equivalent

Job description

Relevant Industrial is seeking a Service Coordinator in the United States to ensure the proper execution and delivery of technical support for rotating equipment. You will support end users and distributors while aligning with company goals for timely service and order fulfillment.

You will collaborate with sales and management, maintain accurate records, and help develop technical documentation and training materials to support business growth.