Service Operations Manager – Refrigeration & HVAC

State of Idaho; Medley (FL); On-site; USD 85,000 - 110,000; Full time

Job summary

TWC Services, Inc. is seeking a Service Manager to lead a team of service technicians at a small branch, ensuring delivery of high-quality service and strong client relationships.

This role requires 5–7 years of service leadership experience and a Bachelor's Degree or technical training, with occasional travel. You will drive quoting for repairs, manage scheduling and purchasing, oversee work orders, push for efficiency, uphold safety standards, and collaborate with leadership to raise branch

Qualifications

• 5-7 years of experience in a service leadership role.
• Bachelor's Degree or Technical Training Program.
• Occasional Travel.

Responsibilities

• Quotes and estimates management for repairs and work orders.
• Resource management with scheduling, purchasing and subcontracting.
• Work order management and timely delivery of materials.
• Improve branch performance and adherence to standards.
• Safety leadership and compliance monitoring.

Skills

Leadership

Team management

Operations planning

Education

Bachelor's Degree or Technical Training

Job description

TWC Services, Inc. is seeking a Service Manager to lead a team of service technicians at a small branch, ensuring delivery of high-quality service and strong client relationships.

This role requires 5–7 years of service leadership experience and a Bachelor's Degree or technical training, with occasional travel. You will drive quoting for repairs, manage scheduling and purchasing, oversee work orders, push for efficiency, uphold safety standards, and collaborate with leadership to raise branch