Service Operations Manager

Ultimate Staffing

Hartford (CT)

On-site

USD 75,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Comprehensive health, dental, and vision insurance

Retirement savings plan with company match

Paid time off and holidays

Opportunities for professional development and growth

Job summary

A staffing agency is seeking an experienced Service Operations Manager in Connecticut. The role involves overseeing daily operations, enhancing service quality, and managing a team of service professionals. Ideal candidates will possess a strong background in operations management and leadership skills. This full-time position offers a salary range of $75,000 to $90,000 annually, along with comprehensive benefits and opportunities for professional development.

Qualifications

Proven experience in operations management, preferably in a service-related field.
Strong leadership and team management skills.
Excellent problem‑solving and decision‑making abilities.

Responsibilities

Oversee daily operations and ensure efficient service delivery.
Develop and implement process improvements to enhance service quality.
Lead and manage a team of service professionals.

Skills

Leadership

Problem-solving

Decision-making

Communication

Team management

Job description

2 days ago Be among the first 25 applicants

This range is provided by Ultimate Staffing. Your actual pay will be based on your skills and experience — talk with your recruiter to learn more.

Base pay range

$75,000.00/yr - $90,000.00/yr

Service Operations Manager

Ultimate Staffing Services is actively seeking an experienced Service Operations Manager to join their client's team in Connecticut. This role requires a dedicated professional with a strong background in operations management, ready to oversee and enhance service delivery and team performance. The successful candidate will thrive in a supervisory position, contributing to the strategic direction of service operations.

Responsibilities

Oversee daily operations and ensure efficient service delivery.
Develop and implement process improvements to enhance service quality.
Lead and manage a team of service professionals, providing guidance and support.
Collaborate with other departments to align service operations with overall business objectives.
Monitor performance metrics and prepare reports for senior management.
Ensure compliance with company policies and regulatory requirements.
Address and resolve any operational issues promptly.

Requirements

Proven experience in operations management, preferably in a service-related field.
Strong leadership and team management skills.
Excellent problem‑solving and decision‑making abilities.
Effective communication and interpersonal skills.
Ability to work in a fast‑paced environment and manage multiple priorities.

Work Hours

Monday - Friday, 1st Shift

Benefits

Comprehensive health, dental, and vision insurance.
Retirement savings plan with company match.
Paid time off and holidays.
Opportunities for professional development and growth.

Additional Details

Salary: $75,000‑$90,000

All qualified applicants will receive consideration for employment without regard to race, color, national origin, age, ancestry, religion, sex, sexual orientation, gender identity, gender expression, marital status, disability, medical condition, genetic information, pregnancy, or military or veteran status. We consider all qualified applicants, including those with criminal histories, in a manner consistent with state and local laws, including the California Fair Chance Act, City of Los Angeles' Fair Chance Initiative for Hiring Ordinance, and Los Angeles County Fair Chance Ordinance. For unincorporated Los Angeles county, to the extent our customers require a background check for certain positions, the Company faces a significant risk to its business operations and business reputation unless a review of criminal history is conducted for those specific job positions.

Seniority level