Service Operations Leader: Revenue & Customer Experience

TUDI Mechanical Systems, Inc.; Pittsburgh (Allegheny County); On-site; USD 80,000 - 100,000; Full time

Benefits offered by this job

Competitive compensation package

100% company paid family health insurance

401(k) with company match and profit sharing

Flexible Spending Account (FSA)

Generous vacation policy

Ongoing training and development

Onsite fitness facility

Job summary

TUDI Mechanical Systems, Inc. is seeking an Operations Manager to lead our Commercial Service team in Pittsburgh. This role is critical for driving operational excellence and customer satisfaction. Candidates should have a strong background in HVAC and experience in managing service organizations effectively.

As Operations Manager, you will oversee budgeting, develop teams, and ensure company policies are upheld. TUDI offers competitive compensation, comprehensive health benefits, and ongoing training opportunities.

Qualifications

• 5+ years of HVAC industry experience necessary.
• Proven track record in leading service organizations.
• Strong communication and analytical skills essential.

Responsibilities

• Lead department activities to achieve revenue goals.
• Develop and motivate service teams for customer satisfaction.
• Oversee budgeting, forecasting, and operational plans.

Skills

HVAC industry experience

Leadership in fast-paced organizations

Interpersonal communication skills

Data analysis and forecasting

Task and time management

Self-motivation

Education

Bachelor's degree or equivalent experience

Job description

TUDI Mechanical Systems, Inc. is seeking an Operations Manager to lead our Commercial Service team in Pittsburgh. This role is critical for driving operational excellence and customer satisfaction. Candidates should have a strong background in HVAC and experience in managing service organizations effectively.

As Operations Manager, you will oversee budgeting, develop teams, and ensure company policies are upheld. TUDI offers competitive compensation, comprehensive health benefits, and ongoing training opportunities.