Service Operations Leader – Heavy Equipment, Flexible Hours

careers-titanmachinery; Roseau (MN); On-site; USD 70,000 - 95,000; Full time

Benefits offered by this job

Health & Dental

HSA contributions

Paid holidays & PTO

401(k) matching

Pregnancy leave

Vision insurance

Life insurance

Short-term disability

Uniforms provided

Incentives

Job summary

Titan Machinery in Minnesota is seeking a Service Manager to oversee store service operations and ensure top-notch customer satisfaction. You will manage all facets of the service department, focusing on professionalism, safety, and efficiency in a fast-paced environment.

Candidates should have 2+ years of relevant experience, be able to travel up to 30%, and demonstrate strong leadership abilities to drive performance and growth.

Qualifications

• 2+ years’ related experience and/or related military experience, or related education/training
• Ability to travel up to 30% of the time and work flexible hours
• Ability to effectively lead and manage people

Responsibilities

• Manage service operations to meet financial and performance goals
• Handle customer inquiries, estimates, and complaints to ensure satisfaction
• Schedule employees and oversee service records and workflows
• Uphold safety, health, and environmental regulations and vehicle standards

Skills

Leadership

People management

Travel readiness

Job description

Titan Machinery in Minnesota is seeking a Service Manager to oversee store service operations and ensure top-notch customer satisfaction. You will manage all facets of the service department, focusing on professionalism, safety, and efficiency in a fast-paced environment.

Candidates should have 2+ years of relevant experience, be able to travel up to 30%, and demonstrate strong leadership abilities to drive performance and growth.