Service Operations Leader

AutoNation; Las Vegas (NV); On-site; USD 112,000 - 134,000; Full time

Benefits offered by this job

401k matching

Health, dental, vision insurance

Employee vehicle purchase/discounts

YouDecide discounts

DRVPNK charitable initiative

Job summary

AutoNation is seeking a Service Manager to lead a high‑performing automotive service department at our Las Vegas dealership. The role focuses on customer experience, efficient operation, cost control, and exceeding CSI targets while building a loyal clientele and maintaining service records.

You will manage staff, coordinate with parts, ensure safety and compliance, and drive department performance toward annual objectives, with a focus on quality workmanship and customer satisfaction.

Qualifications

• High School diploma or equivalent.
• Three to five years of experience in an auto repair facility.
• Two plus years of supervisory experience.
• Excellent verbal and written communication and interpersonal skills.
• Proficient knowledge of dealership computer systems.
• Must have a valid driver’s license; ability to drive manual transmission vehicles.

Responsibilities

• Assist all subordinate service and sales personnel in all phases of their job descriptions.
• Properly document employee behavior that may result in punitive actions such as termination.
• Report to management any circumstances that compromise the integrity of the dealership.
• Work with the parts department to ensure proper stocking of high-use parts.
• Collect accounts receivable for service work.
• Obtain competitive bids on tools, equipment, sublet repairs, and supplies.

Skills

Leadership

Strategic thinking

Execution skills

People development

Communication

Interpersonal skills

Customer service

Education

High School diploma or equivalent

Job description

AutoNation is seeking a Service Manager to lead a high‑performing automotive service department at our Las Vegas dealership. The role focuses on customer experience, efficient operation, cost control, and exceeding CSI targets while building a loyal clientele and maintaining service records.

You will manage staff, coordinate with parts, ensure safety and compliance, and drive department performance toward annual objectives, with a focus on quality workmanship and customer satisfaction.