Service Operations Coordinator: Scheduling & Billing

Pure Flow Inc; Graham (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life Insurance

401k match (4%)

Company-paid holidays

Paid time off

Education assistance

Employee referral bonus

Job summary

Pure Flow Inc is seeking a Service Operations Coordinator to coordinate service activities and manage customer relationships in North Carolina. You will work with service teams to schedule, bill, and maintain high-quality client service.

The role requires strong communication, proficiency with Microsoft Office and CRM systems, and the ability to analyze profitability. In-person work in Graham, NC with comprehensive benefits and growth opportunities.

Qualifications

• Excellent verbal and written communication skills.
• Proficiency with Microsoft Office Suite and CRM systems.
• Strong mathematical skills for profitability reports and cost analysis.
• Customer-service oriented with high attention to detail.

Responsibilities

• Set up and maintain customer agreements, jobs and services.
• Prepare and issue quotes and renewals; issue purchase orders.
• Track profitability reports and cost analysis for services and renewals.
• Maintain service schedules and prepare work orders for invoicing.

Skills

Verbal and written communication

Microsoft Office Suite

CRM systems

Financial analysis

Customer-service orientation

Adaptability in fast-paced environment

Education

High school diploma or GED

Tools

Microsoft Dynamics

Job description

Pure Flow Inc is seeking a Service Operations Coordinator to coordinate service activities and manage customer relationships in North Carolina. You will work with service teams to schedule, bill, and maintain high-quality client service.

The role requires strong communication, proficiency with Microsoft Office and CRM systems, and the ability to analyze profitability. In-person work in Graham, NC with comprehensive benefits and growth opportunities.