Service Operations Coordinator - Dispatch & Logistics

TK Elevator GmbH; Colfax (NC); On-site; USD 42,000 - 62,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Flexible spending accounts (FSA)

Health savings account (HSA)

Company-paid short- and long-term-disb

Company-paid basic life insurance and

AD&D

Optional life and AD&D coverage

Identity theft monitoring

Pet insurance

401(k) Retirement Savings Plan with 5%

Job summary

TK Elevator in Greensboro, NC seeks an experienced Operations Coordinator- Service to handle administrative duties for the service operations department. This role supports dispatch, technicians, and supervisors, maintaining calendars, reports, and communications with customers.

The position emphasizes coordination of tasks, invoicing support, and data handling using Oracle and TK Exact. A background in elevator service administration is preferred.

Qualifications

• High school diploma or GED or equivalent; 3–6 months related experience and/or training in basic business administration.
• Some elevator repair administrative work, preferred
• Oracle database knowledge, preferred

Responsibilities

• Perform administrative duties for the service operations department to ensure efficiency and cost-effectiveness.
• Update on-call lists and notify Dispatch daily; coordinate with technicians and supervisors.
• Provide status updates to National Accounts and customers on open work orders and callbacks.

Skills

Administrative support

Dispatch coordination

Customer communication

Education

High school diploma or GED

Tools

Oracle database

TK Exact

Job description

TK Elevator in Greensboro, NC seeks an experienced Operations Coordinator- Service to handle administrative duties for the service operations department. This role supports dispatch, technicians, and supervisors, maintaining calendars, reports, and communications with customers.

The position emphasizes coordination of tasks, invoicing support, and data handling using Oracle and TK Exact. A background in elevator service administration is preferred.