Service Operations Coordinator

Coastal Construction Equipment LLC; Fort Myers (FL); Presencial; USD 36.000 - 52.000; Jornada completa

Descripción de la vacante

Coastal Construction Equipment LLC in Fort Myers, FL is seeking an administrative support specialist for the service department. You will create, update, and close work orders, record technician labor and parts usage, and ensure accurate service notes.

As a key liaison among service, parts, rental, and customers, you will coordinate scheduling, maintain organized records, and support warranty and invoicing processes. Excellent communication and detail orientation are essential for success.

Formación

• High School Diploma or equivalent required.
• Additional coursework or training in business administration or office management preferred.
• Familiarity with service operations, work order flow, and documentation.
• Experience in a service, administrative, or dealership support role preferred.

Responsabilidades

• Create, update, and close work orders in the service system.
• Enter technician labor, parts usage, and service notes accurately.
• Assist with scheduling repairs and coordinating customer communication and updating job status.
• Maintain organized files, service records, and departmental documentation.
• Support warranty claim preparation and invoicing review for accuracy.
• Communicate with parts, rental, and other departments to support service operations.
• Provide general administrative support including phones, emails, and customer check-ins.

Conocimientos

Attention to detail

Data entry

Service management software

Communication

Multitasking

Adaptability

Educación

High School Diploma

Business administration training

Herramientas

ERP platforms

Caterpillar service systems

Descripción del empleo

Coastal Construction Equipment LLC in Fort Myers, FL is seeking an administrative support specialist for the service department. You will create, update, and close work orders, record technician labor and parts usage, and ensure accurate service notes.

As a key liaison among service, parts, rental, and customers, you will coordinate scheduling, maintain organized records, and support warranty and invoicing processes. Excellent communication and detail orientation are essential for success.