Service Solutions Coordinator

Seacoast Power Equipment; Hampton (NH); On-site; USD 42,000 - 56,000; Full time

Benefits offered by this job

Medical — 50%

Vision

401K Matching

End-of-Year Bonus

Job summary

Seacoast Power Equipment is seeking a service coordination specialist to connect customers with the service team. You will organize repairs, estimate calls, parts lookups, and follow-up with customers to ensure timely progress.

The role requires multitasking, a team-oriented attitude, and experience with mechanical and electrical systems, forklift operations, and outdoor power equipment. A valid license and background check are required, with potential for growth in service metrics and

Qualifications

• Ability to multi-task
• Team player
• Mechanical and electrical experience
• Parts look up experience
• Ability to safely operate a forklift
• Ability to operate outdoor power equipment and power sports
• Valid driver’s license, background check, and no use of illegal drugs

Responsibilities

• Customer equipment write ups for drop offs
• Parts calls
• Repair order scheduling and coordination with the shop
• Parts kitting and inventory
• Service metrics
• Cross training with parts, invoicing, and truck scheduling

Skills

Multi-tasking

Team player

Mechanical exp

Electrical exp

Parts lookup

Forklift

Outdoor power equipment

Driver's license

Background check

No drugs

Job description

Seacoast Power Equipment is seeking a service coordination specialist to connect customers with the service team. You will organize repairs, estimate calls, parts lookups, and follow-up with customers to ensure timely progress.

The role requires multitasking, a team-oriented attitude, and experience with mechanical and electrical systems, forklift operations, and outdoor power equipment. A valid license and background check are required, with potential for growth in service metrics and