Service Operations Administrator

AIR Control Concepts; Raleigh (NC); On-site; USD 28,000 - 34,000; Full time

Benefits offered by this job

Health & Wellness– Medical, dental, 9

401(k) retirement plan with company

Paid time off– PTO & holidays

Employee assistance program (EAP)

Professional development– training

Job summary

AIR Carolinas, a member of the AIR Control Concepts family, is hiring a Service Administrator in Raleigh, NC. You will support daily operations, manage schedules, and coordinate interdepartmental communication to keep activities running smoothly.

The role emphasizes data accuracy, policy implementation, and KPI monitoring, with administrative tasks including invoicing and financial ownership. Strong organizational skills are essential to succeed.

Qualifications

• Experience with project management tools or software.
• Familiarity with data analysis and reporting.
• Certification in operations management or related area.
• Bachelor’s degree in a related field.

Responsibilities

• Manage and organize daily administrative tasks to support operations.
• Maintain accurate records and documentation for operations.
• Assist in developing and implementing operational policies and procedures.
• Monitor and report on KPIs to identify improvement areas.
• Invoicing and owning financials.

Skills

Project management

Data analysis

Attention to detail

Education

Bachelor's degree in Business Administration/Operations Management

Tools

Project management software

Data analysis tools

Job description

AIR Carolinas, a member of the AIR Control Concepts family, is hiring a Service Administrator in Raleigh, NC. You will support daily operations, manage schedules, and coordinate interdepartmental communication to keep activities running smoothly.

The role emphasizes data accuracy, policy implementation, and KPI monitoring, with administrative tasks including invoicing and financial ownership. Strong organizational skills are essential to succeed.