Service Operations Admin Specialist

usengineering; Kansas City (MO); On-site; USD 30,000 - 41,000; Full time

Benefits offered by this job

Health, dental, vision plans

Matching retirement contributions

Year-end bonus

529 plan matching

Job summary

U.S. Engineering is seeking an Administrative Assistant – Service to provide essential administrative and operational support to the Service Department.

The role collaborates with Service leadership, field personnel, HR, vendors, and customers to ensure accurate records, documentation, training, and travel coordination across regions. This position involves fleet administration, accounts payable support, event planning, and maintaining service documentation with a focus on reliability and

Qualifications

• Administrative, customer service, accounting, operations, or related experience preferred.
• Experience with data entry, document management, scheduling, and general office administration preferred.
• Experience with Microsoft Office Suite and business software systems preferred.
• Experience supporting field service, construction, facilities, HVAC, or a similar operational environment preferred.

Responsibilities

• Cross-Functional Service Support to Service leadership, coordinators, technicians, project managers, HR, vendors, and customers.
• Maintain accurate, organized Service Department records and documentation.
• Coordinate administrative activities related to technician training, credentialing, and business travel.
• Provide administrative coordination for Service fleet activities, including gas/insurance cards, vehicle records.
• Support accounts payable and customer documentation, including W-9s and COIs.
• Coordinate events and meetings, including celebrations and recognition programs.
• Support the overall Service Department operations across regions.

Skills

Independent worker

Organization

Customer service

Communication

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Fieldglass

Atlas

Nest

Job description

U.S. Engineering is seeking an Administrative Assistant – Service to provide essential administrative and operational support to the Service Department.

The role collaborates with Service leadership, field personnel, HR, vendors, and customers to ensure accurate records, documentation, training, and travel coordination across regions. This position involves fleet administration, accounts payable support, event planning, and maintaining service documentation with a focus on reliability and