Service Now

MACHINE LEARNING TECHNOLOGIES LLC; Los Angeles (CA); On-site; USD 75,000 - 107,000; Full time

Job summary

MACHINE LEARNING TECHNOLOGIES LLC in Los Angeles is seeking a ServiceNow ITSM specialist to lead the end-to-end implementation of our ITSM platform, including IT Asset Management. This 12-month engagement may extend, with an immediate target start date for a consultant.

Required are 8+ years of hands-on ServiceNow ITSM experience, a proven full-lifecycle ITSM implementation track record, and working knowledge of ServiceNow SPM and ITAM modules. W-2, 1099, and C2C considered.

Qualifications

• 8+ years of hands-on ServiceNow ITSM experience.
• Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
• Working knowledge of ServiceNow SPM and ITAM modules.

Responsibilities

• Map as-is and design optimized to-be ITSM workflows across the ServiceNow ITSM lifecycle.
• Advise on configuration options and best practices for ITSM deployment.
• Connect ITSM processes with ServiceNow frameworks.
• Leverage ITAM experience to integrate hardware/software lifecycles into ITSM workflows.

Skills

ServiceNow ITSM

ITAM module

SPM module

Job description

Job ID: J55179

Job Title: Service Now

Location: Los Angeles, CA

Duration: 12 Months + Extension

Domain Exposure: Consumer Staples

Client: To Be Discussed Later

Employment Type: W-2, 1099, C2C

Work Authorization: US Citizen, Green Card, H-1B, OPT-EAD, CPT, Other

Bill Rate: $66/hour (C2C)

Position Summary

Seeking a ServiceNow specialist to lead the end-to-end implementation of our ITSM platform, including IT Asset Management. LA Metro ITS is seeking a consultant for a 1-2-year engagement as a ServiceNow ITSM Implementation Specialist, with an immediate target start date.

Key Responsibilities

• Map "as-is " and design optimized "to-be " workflows across the full ServiceNow ITSM lifecycle.
• Advise on configuration options and best-practices for deployment of ServiceNow ITSM.
• Connect operational ITSM processes directly with ServiceNow frameworks.
• Leverage ServiceNow ITAM experience to integrate hardware/software lifecycles into core ITSM workflows.

Qualifications

• 8+ years of hands-on ServiceNow ITSM experience.
• Proven track record delivering at least one full-lifecycle ServiceNow ITSM implementation.
• Working knowledge of ServiceNow SPM and ITAM modules.

Equal Opportunity Employer

We are an equal opportunity employer. All aspects of employment including the decision to hire, promote, discipline, or discharge, will be based on merit, competence, performance, and business needs. We do not discriminate on the basis of race, color, religion, marital status, age, national origin, ancestry, physical or mental disability, medical condition, pregnancy, genetic information, gender, sexual orientation, gender identity or expression, national origin, citizenship/ immigration status, veteran status, or any other status protected under federal, state, or local law.