Service Manager USA

Trioliet; Wisconsin; On-site; USD 70,000 - 90,000; Full time

Job summary

Trioliet is seeking a motivated Service Manager for the USA. The role involves providing technical support to our dealer network and customers, with responsibilities including service training and installation assistance.

Ideal candidates will have a strong technical background, excellent communication skills, and a customer-focused mindset, as they will bridge the gap between our European technical team and U.S. clients. The position requires approximately 50% travel across the region.

Qualifications

• Strong technical understanding of mechanical and electrical systems.
• Ability to effectively communicate with clients and technical teams.
• Willingness to travel across the USA.

Responsibilities

• Provide technical support via phone, email, and on-site visits.
• Organize service and product training for dealers.
• Assist with installation and startup of machines.
• Log service calls and follow up on issues.

Skills

Strong technical background (mechanical/electrical)

Excellent communication skills

Independent and customer-focused mindset

Job description

Service Manager USA

07/10/2025

Location: Wisconsin (preferred), USA

Trioliet is looking for a motivated Service Manager to support our dealer network and customers throughout the USA. In this role, you’ll be the technical point of contact, working closely with our service team in the Netherlands to ensure optimal performance of Trioliet machines in the field.

Key Responsibilities

• Provide technical support via phone, email, and on‑site visits.
• Organize service and product training for dealers.
• Assist with installation and startup of automatic feeding systems and self‑propelled machines.
• Log service calls and follow up on technical issues.
• Travel to dealers across the region (approx. 50% of your time).

What We’re Looking For

• Strong technical background (mechanical/electrical).
• Excellent communication skills. You’ll play a key role in bridging the gap between our technical team in Europe and our clients in the U.S., providing expert guidance and ensuring our high standards are maintained across all interactions.
• Willingness to travel across the USA.
• Independent and customer‑focused mindset.

Become the technical face and primary point of contact of Trioliet in North America and join a global family‑owned company known for innovation in feeding technology.

To ensure in-depth product knowledge, all new employees will receive comprehensive technical training during the onboarding period. This program is designed to bring you up to speed quickly and thoroughly, equipping you with the expertise needed to understand our products at a high level. You’ll gain hands‑on experience, attend tailored training sessions, and work closely with our technical team to develop the skills essential for long‑term success in this role.

Contact

Edwin Lentfert
E.lentfert[at]trioliet.com
[phone]