Service Engineer

TruNorth Automation; White Bear Lake (MN); On-site; USD 70,000 - 90,000; Full time

Job summary

TruNorth Automation in Minnesota is seeking a Service Engineer who balances hands-on robotics work with software development to support our life science and medical device automation equipment. You will travel to customer sites up to 50%, assist upgrades and installations, and help the growing Service Team deliver world-class customer service.

A Bachelor's in mechanical, electrical, or computer engineering with GPA 3.0 is required.

Qualifications

• Bachelor’s degree in mechanical, electrical, or computer engineering with GPA ≥ 3.0.
• Internship/co-op or team project related to control systems.
• Strong interpersonal and communication skills.
• Proficiency in MS Office: Excel, Word, PowerPoint.
• Analytical and problem-solving abilities.
• Experience in service roles with software, motion control, PLC, or robotics preferred but not required.
• Willingness to travel by air or car, up to 50%.
• Authorized to work in the United States.

Skills

Self-motivated

Strong communication

Analytical thinking

Problem solving

Travel readiness

Education

Bachelor’s degree in engineering

Job description

TruNorth Automation is looking to increase growth in its Service department. Ideal candidate demonstrates a strong balance between hands-on practical experience, an aptitude for software development and machine debug of custom automation machines primarily in the life science and med device industry. You are joining a driven, and ambitious company with decades of experience in delivering sophisticated automation equipment.

You Will Succeed if You:

• Are self-driven and energetic with a learner mindset motivated to meaningfully contribute from day one, and be part of building the company’s experience and culture
• Have strong attention to detail and want to balance programming skills with hands-on robotic assembly and automation
• Are willing to travel to customer sites to assist in upgrades, installs, and machine down situations on a variety of equipment TruNorth has designed and manufactured.
• Seek out leadership roles within teams, assignments, and other opportunities within the company
• Are excited to be an integral part of a new and growing Service Team focused on delivering world class customer service experiences for our growing customer base

Qualifications:

• Bachelor’s degree in mechanical, electrical, or computer engineering or related field with minimum GPA of 3.0
• Practical experience within an internship, co-op, or team related to control systems
• Demonstrate effective interpersonal and communication skills
• Competent in MS Office: excel, word, power point
• Excellent analytical and problem-solving skills
• Prior experience in a service role with software development, motion control, electrical design, PLC, HMI, machine vision, and/or robotics is preferred but not necessary
• Able to travel by air or car, estimated up to 50% of your time with mostly local travel to current Customers’ sites
• Travel to International and continental US customer facilities as needed. This travel currently is limited, but opportunities will increase as our company and Service Team grows
• US citizen or authorization to work permanently for any Employer in the United States