Service Manager — Tire Shop Operations & Growth

Pomp's Tire Service, Inc.; Bridgeton, Northern (MO, KY); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

Competitive Salary

Comprehensive Benefits

Supplemental Benefits

Retirement Savings

Paid Time Off

Employee Discounts

Career Growth

Job summary

Pomp's Tire Service, Inc. is seeking a Service Manager in Bridgeton, Missouri to lead daily operations and coordinate service activities with customers.

This role offers growth opportunities within a long-standing tire service company and a strong focus on customer satisfaction and efficiency. The position emphasizes hands-on shop support, inventory management, and staff development to ensure timely, quality service.

Qualifications

• High School Diploma or equivalent required.
• Valid Driver's License and ability to pass pre-employment driver's file.
• Preferred: Experience in management and sales.
• Strongly preferred: Previous experience in the tire industry.
• Ability to read and verify work order details accurately.
• Strong ability to maintain confidentiality of personal and business information.

Responsibilities

• Diagnose tire issues and recommend effective solutions
• Handle incoming calls and respond to customer inquiries promptly
• Delegate tasks to service employees to maintain workflow and efficiency
• Support inventory management to ensure proper stock levels
• Assist in the shop to help maintain production levels
• Follow up on past-due accounts to ensure timely payments
• Ensure service employees receive proper training and development
• Maintain a clean and organized workspace at all times
• Perform additional duties as assigned by the manager

Skills

Management experience

Sales experience

Customer service

Communication skills

Ability to lift up to 50 pounds

Education

High School Diploma or equivalent

Tools

MaddenCo software

Job description

Pomp's Tire Service, Inc. is seeking a Service Manager in Bridgeton, Missouri to lead daily operations and coordinate service activities with customers.

This role offers growth opportunities within a long-standing tire service company and a strong focus on customer satisfaction and efficiency. The position emphasizes hands-on shop support, inventory management, and staff development to ensure timely, quality service.