Service Manager - The Big Chill 30A

The Big Chill 30A; Jupiter Inlet Colony (FL); On-site; USD 42,000 - 65,000; Full time

Benefits offered by this job

Dental insurance

Employee discounts

Flexible schedule

Free uniforms

Health insurance

Opportunity for advancement

Job summary

The Big Chill 30A is hiring a Service Manager to join a multi-concept property on 30A. You will train and mentor teams, supervise daily FOH/BOH activity, and ensure adherence to system standards across all restaurant concepts.

You will manage inventories, process invoices, place orders, and support guest relations while maintaining efficiency and energy during 50+ hour weeks. The role offers growth within a dynamic, multi-outlet operation.

Qualifications

• Able to read, write, speak and understand English.
• Basic math skills.
• Pass background check.
• Complete Food Manager ServSafe training.
• Complete TIPs training.
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift.
• Able to work 50+ hours per week.

Responsibilities

• Train, develop and coach team members on established processes across multiple outlets.
• Supervise and lead daily FOH and BOH team member workflow.
• Maintain expert knowledge of menu items, specs and standards for presentation.
• Follow established systems and provide feedback to team members.
• Complete weekly and monthly FOH inventories with direct manager.
• Process invoices via R365 and in-house accounting systems.
• Place weekly orders through approved vendors.

Skills

English literacy

Team leadership

Customer service

Math skills

Tools

POS systems

Scheduling App

LMS

Inventory control system

Job description

Job Description

Benefits:

• Dental insurance
• Employee discounts
• Flexible schedule
• Free uniforms
• Health insurance
• Opportunity for advancement

Come join our team! The Big Chill 30A is now hiring for a

Service Manager

This is a great opportunity to join a dedicated, supportive leadership team while working on an exciting, mixed-use event property on 30A. We have multiple restaurant concepts on our property, including

• DUOS
• All-American eats,
• Local Smoke
• barbeque,
• Tackle Box
• seafood kitchen,
• Nectar
• coffee shop, and
• Mile Marker 15
• Mexican grill.

Major Areas of Responsibility

OPERATIONS

• Ability to train, develop and coach team members on established TBC processes across multiple outlets
• Supervise & lead daily FOH and BOH team member workflow
• Maintain expert knowledge of all menu items, specifications & standards for presentation
• Follow all established systems and procedures while providing feedback to team members
• Complete weekly and monthly FOH inventories with direct manager
• Process invoices via R365 and in-house accounting systems
• Place weekly orders through approved TBC vendors

TEAM

• Effectively communicate with team members & management while offering operational support
• Recognize team member achievements
• Weekly Manpower planning
• Conduct interviews and give hiring recommendations

SERVICE

• Report to scheduled shifts on time, in uniform and ready for the shift
• Communicate clearly and establish positive guest relations
• Excites guests by offering additional assistance, guidance & service
• Model organizational service goals, standards and policies
• Anticipate & recognize challenges and offer solutions
• Adapt to changes in business with efficiency and energy
• Display patience, empathy and respect for guests and team members
• Contribute to a family friendly atmosphere

GENERAL QUALIFICATIONS

• Able to provide documentation as a legal citizen of the United States to work for any employer
• Able to read, write, speak and understand English
• Basic math skills
• Pass background check
• Complete Food Manager ServSafe training
• Complete TIPs training
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift
• Able to work 50+ hours per week