Culinary Manager: Lead Kitchen & Guest Experience

The Big Chill; United States; Vor Ort; USD 30.307 - 34.440; Vollzeit

Benefits dieser Stelle

Complimentary uniforms

Shift meals up to $20

50% discount on food & beverages during time off

Paid Time Off (PTO)

Insurance benefits

Zusammenfassung

A family-friendly entertainment venue in the United States is looking for a Culinary Manager to oversee daily team operations and ensure high-quality service. This full-time position offers competitive hourly pay ranging from $22.00 to $25.00, along with team member benefits such as meal discounts and paid time off. The ideal candidate should possess leadership skills, be able to train team members, and ensure smooth operations across multiple outlets.

Qualifikationen

• Able to provide documentation as a legal citizen of the United States.
• Basic math skills required.
• Able to work at least 35 hours per week.

Aufgaben

• Train and develop team members on established processes.
• Supervise daily operations in FOH and BOH.
• Communicate effectively with team and management.

Kenntnisse

Team training and development

Communication skills

Adaptability

Tools

POS systems

Scheduling apps

Inventory control systems

Jobbeschreibung

Future Opening: INTERNAL POSTING - Hourly Culinary Manager

Full Time • The Big Chill

Position: Culinary Manager - Hourly
Reports to: Unit Culinary Manager and AGM

Major Areas of Responsibility

OPERATIONS
• Ability to train, develop and coach team members on established TBC processes across multiple outlets
• Supervise & lead daily FOH and BOH team member workflow
• Maintain expert knowledge of all menu items, specifications & standards for presentation
• Follow all established systems and procedures while providing feedback to team members
• Complete weekly FOH inventories with direct manager
• Process invoices via R365 and in-house accounting systems
• Place weekly orders through approved TBC vendors

TEAM
• Practice discretion with sensitive information- wages, tips, HR related matters
• Effectively communicate with team members & management while offering operational support
• Recognize team member achievements
• Weekly Manpower planning
• Conduct interviews and give hiring recommendations

SERVICE
• Report to scheduled shifts on time, in uniform and ready for the shift
• Communicate clearly and establish positive guest relations
• Excites guests by offering additional assistance, guidance & service
• Model organizational service goals, standards and policies
• Anticipate & recognize challenges and offer solutions
• Adapt to changes in business with efficiency and energy
• Display patience, empathy and respect for guests and team members
• Contribute to a family friendly atmosphere

GENERAL QUALIFICATIONS
• Able to provide documentation as a legal citizen of the United States to work for any employer
• Able to read, write, speak and understand English
• Basic math skills
• Pass background check
• Complete Food Manager training
• Complete TIPs training
• Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
• Able to stand or walk for extended periods of time, reach, stoop, bend and lift
• Able to work at least 35 hours per week

Compensation: $22.00 - $25.00 per hour

THE BIG CHILL is a family-friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts five restaurants, three bars, retail shops, an amphitheater for live music, and a 25’ LED Jumbotron for sports and movies. We are open year-round from 7am to 10pm. We provide a fun and lively gathering spot for families and friends to enjoy good food and positive vibes!

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At The Big Chill, our goal is to create an oasis for family & friends to gather and enjoy quality time with each other. Our team is the most important component to achieving that goal! In addition to offering competitive pay and a fun & professional work environment, we also offer the benefits listed below.

Uniforms

Upon hire, all team members are issued a complimentary uniform that consists of 2 shirts, 1 hat and 1 name tag. Additional items may be purchased at cost.
Each year on your work anniversary, you will receive another uniform issue of 2 shirts, 1 hat and 1 name tag. Please let your direct supervisor know when it’s time for your anniversary issue.

Shift Meals

All team members receive a complimentary meal up to $20 in value with each shift worked (shift must be 6 hours or more). Please review the team member meal policy section of your handbook for more details on this benefit.

Discounts

All team members receive a 50% discount on items that are not eligible for the shift meal(ice cream, milkshakes, bottled beverages, coffee drinks).
When visiting The Big Chill during time off, all team members receive a 50% discount on all food & beverage purchases (excluding alcoholic beverages)

PTO (Paid Time Off)

All full-time, direct hire team members are eligible for paid time off. Please see the PTO section of your handbook for full details.

Insurance Benefits

All full-time, direct hire team members are eligible for insurance benefits. Please see the benefits section of your handbook for full deta

Bonus Program

Welcome Back Bonus: $100 per year (maximum $500)
End of Season Bonus: $200