Future Opening: INTERNAL POSTING - Hourly Culinary Manager
Full Time • The Big Chill
Culinary Manager - Hourly
Reports to: Unit Culinary Manager and AGM
Major Areas of Responsibility
OPERATIONS
- Ability to train, develop and coach team members on established TBC processes across multiple outlets
- Supervise & lead daily FOH and BOH team member workflow
- Maintain expert knowledge of all menu items, specifications & standards for presentation
- Follow all established systems and procedures while providing feedback to team members
- Complete weekly FOH inventories with direct manager
- Process invoices via R365 and in-house accounting systems
- Place weekly orders through approved TBC vendors
TEAM
- Practice discretion with sensitive information- wages, tips, HR related matters
- Effectively communicate with team members & management while offering operational support
- Recognize team member achievements
- Weekly Manpower planning
- Conduct interviews and give hiring recommendations
SERVICE
- Report to scheduled shifts on time, in uniform and ready for the shift
- Communicate clearly and establish positive guest relations
- Excites guests by offering additional assistance, guidance & service
- Model organizational service goals, standards and policies
- Anticipate & recognize challenges and offer solutions
- Adapt to changes in business with efficiency and energy
- Display patience, empathy and respect for guests and team members
- Contribute to a family friendly atmosphere
General Qualifications
- Able to provide documentation as a legal citizen of the United States to work for any employer
- Able to read, write, speak and understand English
- Basic math skills
- Pass background check
- Complete Food Manager training
- Complete TIPs training
- Able to operate technology systems (POS, Scheduling App, LMS, Inventory Control System, etc.)
- Able to stand or walk for extended periods of time, reach, stoop, bend and lift
- Able to work at least 35 hours per week
Compensation: $22.00 - $25.00 per hour
THE BIG CHILL is a family-friendly entertainment complex located on historic 30A, nestled between Alys Beach and Seaside. Our venue hosts five restaurants, three bars, retail shops, an amphitheater for live music, and a 25’ LED Jumbotron for sports and movies. We are open year-round from 7am to 10pm. We provide a fun and lively gathering spot for families and friends to enjoy good food and positive vibes!
Hourly Team Member Benefits
Uniforms
Upon hire, all team members are issued a complimentary uniform that consists of 2 shirts, 1 hat and 1 name tag. Additional items may be purchased at cost. Each year on your work anniversary, you will receive another uniform issue of 2 shirts, 1 hat and 1 name tag. Please let your direct supervisor know when it’s time for your anniversary issue.
Shift Meals
All team members receive a complimentary meal up to $20 in value with each shift worked (shift must be 6 hours or more). Please review the team member meal policy section of your handbook for more details on this benefit.
Discounts
All team members receive a 50% discount on items that are not eligible for the shift meal(ice cream, milkshakes, bottled beverages, coffee drinks). When visiting The Big Chill during time off, all team members receive a 50% discount on all food & beverage purchases (excluding alcoholic beverages)
PTO (Paid Time Off)
All full-time, direct hire team members are eligible for paid time off. Please see the PTO section of your handbook for full details.
Insurance Benefits
All full-time, direct hire team members are eligible for insurance benefits. Please see the benefits section of your handbook for full deta
Bonus Program
- Welcome Back Bonus: $100 per year (maximum $500)
- End of Season Bonus: $200