Service Manager: Property Maintenance Lead

Independence-Realty-Trust-2; Louisville (KY); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Company-paid training

Growth opportunities

Stock awards

Health benefits

401(k) with company match

Rent discounts

Paid holidays

Job summary

IRT Living's Oxmoor Apartments in Louisville, KY is seeking a Service Manager to lead a technicians team responsible for plumbing, electrical, HVAC, and other repairs, ensuring quality service and resident satisfaction.

This role emphasizes leadership, customer service, and collaboration in a stable, growth‑minded company that values training, budget discipline, and professional development.

Qualifications

• At least 2 years of experience in property maintenance or a related field.
• EPA Type I and II certifications required; CPO preferred.
• Physically able to lift up to 45 lbs. regularly and up to 80 lbs. occasionally; push/pull up to 200 lbs.
• Professional appearance with strong communication and customer service skills.
• Valid driver’s license required.
• Must be able to attend a company-paid, multi-day, out-of-state training within 2 weeks of start date.

Responsibilities

• Collaborate with Community and Regional Managers on maintenance strategies and initiatives.
• Lead, train, and support the service team to ensure top performance.
• Prioritize and delegate work orders for timely, efficient completion.
• Set the standard by assisting with troubleshooting and service requests.
• Ensure budget compliance while delivering exceptional service and resident satisfaction.

Skills

Team leadership

Customer service

Communication

Budget management

Troubleshooting

Job description

IRT Living's Oxmoor Apartments in Louisville, KY is seeking a Service Manager to lead a technicians team responsible for plumbing, electrical, HVAC, and other repairs, ensuring quality service and resident satisfaction.

This role emphasizes leadership, customer service, and collaboration in a stable, growth‑minded company that values training, budget discipline, and professional development.