Service Manager - Little Rock

Hoist & Crane Service Group Inc; Alexander (AR); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

Medical

Dental

Vision coverage

Long and short term disability

401K

Job summary

Hoist & Crane Service Group in Arkansas is seeking an experienced Service Manager to oversee field operations, scheduling, and profitability. The role requires 5+ years of supervisory experience and strong communication, with proficiency in computers and problem-solving.

The successful candidate will support safety, human resources, and recruiting duties, manage costs, and ensure excellent customer service while coordinating with planners and team members on mechanical and electrical issues.

Qualifications

• 5+ years of field or industrial experience, supervisory or management experience preferred.
• Strong communication skills, written and verbal.
• Proficient with computers.
• Exceptional customer service skills.
• Proven knowledge of mechanical and electrical systems.
• Proven organizational skills.
• Able to work independently and as a team.
• Able to lift 50 pounds and sit or stand for long periods of time.

Responsibilities

• Manage the day-to-day field operations and profitability.
• Work with planners on scheduling, maintaining job costs, procurement, and accounting functions.
• Determine financial impacts of field operations on branch performance and oversee Safety, HR, and Recruiting duties.
• Assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Skills

Field operations management

Supervisory experience

Strong communication

Computer proficiency

Customer service

Mechanical knowledge

Electrical knowledge

Organizational skills

Team player

Physical stamina

Job description

For over 40 years, Hoist & Crane Service Group has been a leader in the crane service industry. Safety is our top priority and our programs have been honored in 2014, 2015, and 2016 by the National Safety Council. Our culture strives to always operate within our 5 Marks of Safety, Integrity, Respect, Effectiveness, and Legacy.

Hoist & Crane Service Group is looking for an experienced industrial technician with supervisory experience. Service Managers are responsible for the management of field operations and profitability. Service Managers work with planners in scheduling, maintaining job costs, procurement, and accounting functions. Determine the financial impacts of field operations on branch performance and work with the Branch Manager to oversee Safety, Human Resources, and Recruiting duties. Service Managers will also assist field operations with technical troubleshooting, tooling requirements, and parts availability when needed.

Hoist & Crane Service Group offers competitive wages and benefits packages including:

• Medical
• Dental
• Vision coverage
• Long and short term disability
• 401K

Join our exciting Hoist & Crane Service Group team.

The qualified Service Manager candidate will be able to pass drug, alcohol, background, and motor vehicle checks and will have the following:

• 5+ years of field or industrial experience, supervisory or management experience preferred
• Strong communication skills, written and verbal
• Proficient with computers
• Exceptional customer service skills
• Proven knowledge of mechanical and electrical systems
• Proven organizational skills
• Able to work independently and as a team
• Able to lift 50 pounds and sit or stand for long periods of time

Must be able to pass a pre-employment drug test and background (DISA) and submit to random and annual drug testing as required.